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Christmas delayed: Amazon offers $20 gift cards, refunds shipping charges after UPS and FedEx problems

Didn’t get what you expected under the tree? It’s probably marooned in a package delivery center. Following widespread complaints about absent packages, Amazon says it is refunding shipping charges and offering $20 gift cards to customers whose gifts weren’t delivered in time for Christmas Day. UPS and FedEx are conceding that they were overwhelmed by last-minute… Read More

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Tons of traffic: Amazon dominates online retail during Christmas week

The holiday numbers speak for themselves: Amazon is the biggest online shopping site, and it’s not even close. New website traffic stats from Experian show Amazon with 25.5 million website visits on the day after Christmas, more than three times the amount for second-place WalMart. That number does not even include mobile traffic. Amazon also raked in… Read More

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POLL: How much will you spend online this holiday?

If you’re having trouble finding that perfect gift for family and friends, look no further than the gadget world. From the Microsoft Surface that Oprah loves to the dual-screen Nintendo Wii U to the iPad that 48 percent of kids apparently want, the options are plentiful. All of these items and more are available online, where items… Read More