How would you feel if you were a homeowner and woke up one morning to find people on a new sidewalk on your property, seemingly with no warning? Would you… Read More
Commentary: After subscribing to Comcast cable television and broadband internet in some form or another for about the past 20 years, I finally cut the cord two weeks ago. Even… Read More
Even if it feels like your broadband connection is slug-slow at times, on the whole fixed internet connection speeds are rapidly rising. And Washington is in the top 10 of… Read More
Embed from Getty Images I didn’t know that Seattle Mariners pitcher James Paxton was throwing a no-hitter against the Toronto Blue Jays on Tuesday until the game was practically over.… Read More
Comcast today is rolling out its first ever completely fully homegrown WiFi device, the xFi Advanced Gateway, capable of achieving gigabit speeds and up. The device, first unveiled earlier this… Read More
Comcast subscribers who relied on their mobile Xfinity TV Remote app to set a DVR recording while away from home are going to want to stay a little closer to… Read More
Comcast this morning unveiled its new Xfinity Mobile wireless service for smartphones — making a pitch to its customers to ditch their existing carriers and double-down with the cable giant, saving… Read More
Comcast says it will bring YouTube to its Xfinity X1 platform, continuing to embrace streaming options that otherwise compete with its core cable service. The cable giant and YouTube parent Google announced plans on Monday to integrate… Read More
Updated at 4 p.m. with Comcast comment. Comcast on Friday lost an initial attempt to dismiss a $100 million lawsuit filed by Washington state Attorney General Bob Ferguson, accusing the company… Read More
Comcast has agreed to pay the largest civil penalty the FCC has ever assessed a cable operator to settle charges that say the company billed customers for equipment and services… Read More
Comcast will roll out its 1TB internet data usage limits to a large part of the U.S., including Washington, Oregon and California Nov. 1. Comcast said the 1TB cap means… Read More
Two months after Washington state Attorney General Bob Ferguson filed a $100 million lawsuit accusing Comcast of 1.8 million violations of the Washington Consumer Protection Act, the company has fired… Read More
Good news for millions of users who are consuming vast amounts of media on the internet in the United States: speeds are getting faster, especially in cities like Kansas City,… Read More
Post updated below with news conference video and copy of complaint. Washington state Attorney General Bob Ferguson this morning announced a $100 million consumer protection lawsuit against Comcast. “The lawsuit accuses… Read More
Amazon has quietly rolled out the Amazon Cable Store in a bid to make cable TV, internet and home phone service much easier to compare and buy. Right now, the only cable… Read More
Comcast is slowly expanding data caps for its home internet users, with many Xfinity Internet users in the southeast U.S. now limited to 300 GB of data use per month.… Read More
There’s a wealth of smart TV options, from built-in solutions running Android to little boxes like the Apple TV or Amazon’s Fire TV. But none of them have push notifications for things… Read More
While data caps are now common for mobile users, many home broadband internet connections have been seen as unlimited gateways to the Internet. However, Comcast is testing a limit to internet data in… Read More
Comcast is starting the school year with an expansion of its “Xfinity on Campus” streaming service for college and university students, bringing the total number of schools involved in the… Read More
Get ready for your home Internet to feel like your smartphone — bound by data caps, a large overage fee waiting to happen. Comcast gave some users the bad news Thursday… Read More
This isn’t your normal Comcast service center. Positioned right on the border of downtown Seattle and the South Lake Union neighborhood that Amazon and other tech firms call home, a new store advertises… Read More
Comcast slowed to a crawl Monday night across parts of the West Coast due to unexpected rerouting of DNS traffic after a hardware failure, according to a post on the cable… Read More
Follow-up: Comcast says outage resulted from overloaded DNS servers, offers credit to those affected Update, 11 p.m.: Comcast issued this statement on the outage. “Our engineers have fixed a DNS… Read More
If you’re a Nextdoor user in Seattle, your new point person for Xfinity customer service is Shelli. Maybe you’ll bump into her at the neighborhood block party, too. Nextdoor, the private social network for communities,… Read More
Comcast launched a new remote for its Xfinity X1 cable box today, with a dedicated voice button and an embedded microphone that lets users speak commands to find and control… Read More
Comcast is updating its reasons to stay with Comcast, not just for the Internet, but for video as well. Tucked away in the notices section of Seattle customers’ April bills was… Read More
Comcast has my TV business. And despite the deep emotional satisfaction I might derive from cutting that particular cable, it is keeping that business. Despite the fact it’s Comcast. It has… Read More
Seeing Sling TV at the Consumer Electronics Show last month was an eye-opening experience. For $20/month, the new service from Dish Networks offers a selection of live television programming — including the sports and… Read More
You might think it’s weird that Comcast is planning to turn your home into a public WiFi hotspot, but two plaintiffs in California think it’s illegal. A lawsuit filed in… Read More
It’s one of the worst parts of being a cable customer: Giant windows of time for installation and service, keeping you pinned to your house for hours, waiting for a technician to… Read More