Airlines

Airlines crack down on ‘exploding’ Samsung Galaxy Note 7 with verbal warnings

by Monica Nickelsburg on September 12, 2016September 12, 2016 at 8:43 am1 Comment

Flight crews on several airlines are warning passengers not to use or charge the Samsung Galaxy Note 7 because the devices have a tendency to explode. A little over a… Read More

Australian airlines move to ban use of fire-prone Galaxy Note 7; Florida man’s Jeep goes up in flames

by Kurt Schlosser on September 8, 2016September 8, 2016 at 9:26 amComment

Keeping explosive materials off of airplanes would seem to be a top priority, and given the troubles with the recently recalled Samsung Galaxy Note 7, the use of that device has now been banned… Read More

United Airlines computer glitch delays flights across U.S.

by John Cook on June 2, 2015June 2, 2015 at 10:35 amComment

DULLES — A nationwide computer glitch is causing havoc for United Airlines travelers across the U.S., with planes unable to take off from airports from Orlando to Washington D.C. to… Read More

Alaska Air to rent new Windows tablets, phases out digEplayer

by John Cook on January 27, 2015January 27, 2015 at 7:12 amComment

Alaska Airlines is taking flight with new Microsoft-powered tablets, part of a new in-flight entertainment experience that the airline is rolling out to passengers this year. But these aren’t Microsoft… Read More

United Airlines will equip 23,000 flight attendants with iPhone 6 Plus

by Blair Hanley Frank on December 10, 2014December 10, 2014 at 4:19 pm 2 Comments

United Airlines will equip its more than 23,000 mainline flight attendants with Apple’s new iPhone 6 Plus smartphone starting in the second quarter of next year, the airline announced today. The phone will give flight attendants… Read More

This airline just ditched reclining seats and installed tablet holders

by Taylor Soper on May 30, 2014May 30, 2014 at 11:19 am 8 Comments

If you are really annoyed by people who recline their seats all the way back on airplanes, well, Monarch Airlines might be worth checking out for your next flight. The… Read More

Alaska Airlines flyers can now use electronic devices from gate-to-gate, starting today

by John Cook on November 9, 2013November 9, 2013 at 7:54 amComment

You may not have to interrupt that movie, book or game next time you’re flying on Alaska Airlines. The Seattle-based airline just announced that passengers will be able to use… Read More

Innovation takes off: Using my iPad below 10,000 feet

by Darren Vengroff on November 3, 2013November 3, 2013 at 10:35 am 6 Comments

Like many of you, I was excited to read that the FAA decided to allow use of portable electronics below 10,000 feet. And like most of you, I assumed that… Read More

Connected in the sky: FAA may allow gadget use during takeoff and landing

by John Cook on June 21, 2013June 21, 2013 at 7:04 am 3 Comments

Airline travelers may soon be able to send an email during takeoff or watch a video clip upon descent. The Federal Aviation Administration is expected to relax its rules about… Read More

Meet Arrow: New private jet club looks to launch service between Seattle and Bay Area

by John Cook on February 18, 2013February 18, 2013 at 3:20 pm 15 Comments

No lines. No security. No airport parking fees. And, yes, you can even bring your vanilla latte on board. Here comes Arrow, a new private jet club that’s looking to… Read More

Next IT’s virtual travel agent aids airlines without the human touch

by John Cook on March 5, 2012March 5, 2012 at 8:03 amComment

You may have already come across “Jenn” at Alaskaair.com or “Alex” at United.com, the virtual travel agents that help consumers gets answers to their travel questions. Now, the company behind… Read More

Introducing TrayVu: This airline tray doubles as an inflight entertainment system

by John Cook on September 13, 2011December 7, 2014 at 8:13 am 2 Comments

Back in 2003, I wrote a story about an Alaska Airlines baggage handler-turned-entrepreneur by the name of Bill Boyer who created a new electronic entertainment system called the digEplayer. That… Read More