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Men’s clothing retailer Bonobos raises $55M from Nordstrom and others to open ‘Guideshops’

Bonobos started in 2007, selling flashy men’s apparel online. Now, the New York-based company has scored $55 million in fresh capital — including money from Coppel Capital, Mousse Partners and Nordstrom — to expand the brand in the physical retail world. The money-losing company plans to open about 30 new stores in the next two years, adding… Read More

Jamie Nordstrom

Interview: Jamie Nordstrom chats about the Rack finally going digital, 25 years later

Nordstrom has finally launched a standalone e-commerce site and mobile app for its Nordstrom Rack stores, offering shoes, clothing and accessories for 30 to 70 percent off. Jamie Nordstrom, who is leading the Seattle-based retailer’s digital efforts as the President of Nordstrom Direct, said they’ve been working on various forms of the site for almost 25 years, but it’s… Read More

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How the Christmas shipping debacle will alter online retail

Just how bad were this week’s Christmas shipping delays? Online retail rating firm StellaService conducted its own test of last-minute package delivery, placing 75 orders from 25 retailers prior to each online store’s holiday cut-off date. The firm reports on its blog: “Eight retailers – or 32% – failed to deliver at least one order by Christmas…. Read More

Blue Nile Display at Nordstrom

Nordstrom and Blue Nile put a ring on it with ‘clicks and bricks’ diamond experiment

Blue Nile built its business selling diamond rings online, but the Seattle-based e-commerce company is now experimenting with a physical retail presence — albeit a small one — through a partnership with Nordstrom. A new Blue Nile display in the second-floor bridal department at Nordstrom’s downtown Seattle flagship store is the online diamond seller’s first-ever collaboration with… Read More

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Nordstrom’s e-commerce bet pays off big

Over $1 billion in direct sales. That’s what Nordstrom raked in according to their fiscal year 2012 report, a first in the company’s history. Overall sales grew by 12.1 percent year-over-year with e-commerce achieving an impressive 37 percent growth. Those numbers put Nordstrom 4.8 percent ahead of comparable retailers according to Internet Retailer. Why the success? Understanding that if… Read More

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NBA returning to Seattle thanks to Steve Ballmer

We heard two weeks ago that the NBA might be back in Seattle. Now we have some confirmation and assurance. Several legitimate sources, including ESPN, Yahoo! Sports and The Seattle Times, were all out with stories late Sunday night that reported a done deal between the Maloof family and a Seattle investment group that is led… Read More

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Nordstrom exec maneuvers online as Amazon.com threat looms

A few months ago, we wrote a story on GeekWire about the growing rivalry between two iconic Seattle brands: Amazon.com and Nordstrom. But how big of a threat is Amazon to the Nordstrom franchise? Pretty big. Reuters this week profiles Jamie Nordstrom, the 40-year-old great grandson of John W. Nordstrom who is leading the retailer’s… Read More

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Groupon pays $8.5M in settlement over voucher expirations at Nordstrom, other retailers

Groupon has agreed to pay $8.5 million to settle a class-action lawsuit alleging that expiration dates and other restrictions on the company’s vouchers violated federal and state law, and unfairly prevented consumers from receiving products and services purchased through the daily deals service. Notifications of the settlement were emailed to affected Groupon customers this week…. Read More

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Amazon tops e-retail satisfaction survey with highest score ever

Amazon.com has few physical touch points with its customers, operating somewhat mysteriously from its headquarters in Seattle’s South Lake Union neighborhood. No stores. No customer support line. But that lack of interaction doesn’t seem to be holding the company back. In fact, customers love the company more than ever, according to ForeSee’s Top 100 E-Retail… Read More

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Nordstrom bets on Bonobos, leads $16.4M investment in online fashion retailer

Earlier this year, Nordstrom announced that it planned to spend $150 million on boosting its e-commerce infrastructure, part of a larger effort by the Seattle retailer to capture shoppers as they increasingly move online. Today, Nordstrom is adding to its arsenal, announcing that it is leading a $16.4 million investment in five-year-old men’s online fashion… Read More

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Nordstrom bets big on e-commerce, plans to hire 400

Before the rise of Amazon.com, Seattle retail was defined by one company: Nordstrom. Now, the upscale retailer appears to be taking some plays out of the Amazon.com playbook, announcing plans to boost spending on e-commerce infrastructure to $150 million this year. That marks roughly 30 percent of the company’s capital expenditures, up from 20 percent… Read More

One of the mobile point-of-sale devices being tested by Nordstrom -- an iPod touch with sled attachment. (Photo courtesy Nordstrom)

Nordstrom testing iPods, other devices for checkout

Seattle-based retailer Nordstrom mentioned during its annual shareholders meeting yesterday that it has been testing mobile point-of-sale devices at its Bellevue and Seattle stores, to reduce wait times for customers checking out with credit cards. It’s not a new concept in retailing, of course, but when the customer-service icon adopts a new technology, it’s worth… Read More

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Amazon launches ‘MyHabit’ upscale fashion deals site

Amazon.com this morning announced a new standalone site called MyHabit, a membership site offering daily sales on high-end fashion. It’s an interesting move by the company in the hot area of e-commerce known as private sales. The company also will be using MyHabit to experiment in other ways — promising “fast, free shipping,” in addition… Read More

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How to write on a Nordstrom window with Microsoft’s Kinect

Nordstrom’s flagship store in downtown Seattle is currently featuring a neat little technological trick, allowing passersby to write and doodle on one of its display windows by moving their hands across the glass. The “light writing” system uses a projector in conjunction with Microsoft’s Kinect motion sensor. It’s one of a rising number in alternative… Read More