tmo

T-Mobile says Uncarrier 5.0 is around the corner

What does John Legere have up his sleeve now? Get ready for another wireless industry shake-up from T-Mobile. The Bellevue-based company sent invitations out to journalists today announcing its next “Uncarrier” press event will be held in Los Angeles on June 18. The invitation, which dubbed the event “Uncarrier 5.0,” came with a tease saying that… Read More

macklemoresucks

Labor rights activists protest T-Mobile with MacklemoreSucks.com site

Student activists angry with how T-Mobile treats its call center workers are now using Macklemore to spread awareness about their cause. As first noted by The Verge, United Students Against Sweatshops (USAS) recently launched Macklemoresucks.com to call out the Seattle rapper for his ties to T-Mobile. The group has previously protested the Bellevue-based wireless carrier for running “electronic sweatshops,” where… Read More

legere2

T-Mobile adds another 2.4M customers in record quarter, within shouting distance of Sprint

T-Mobile added a net total of 2.4 million customers in the first quarter — the biggest growth in its history — including record expansion of 1.3 million customers in the coveted category of branded postpaid accounts. The continued growth takes the Bellevue-based wireless company to more than 49 million customers overall, up from 34 million a year ago. T-Mobile is… Read More

sprint-logo

Sprint loses 467K subscribers as T-Mobile CEO gloats

Sprint may have posted better-than-expected first quarter earnings today, but the third-largest U.S. wireless carrier is losing customers at an increasing clip. Sprint reported a loss of $151 million (4 cents per share) in Q1 2014, which beat Wall Street’s expectations and was far lower than its $643 million loss at this time last year…. Read More

tmobile

New data: T-Mobile leads Q1 subscriber growth in U.S.

It seems like T-Mobile’s “Uncarrier” moves are continuing to work. According to a report by Consumer Intelligence Research Partners, T-Mobile saw the greatest subscriber growth out of any U.S. carrier during the first quarter of 2014. The Bellevue-based carrier has been working hard to woo new subscribers with a number of competitive moves, and announced in… Read More

By Stomchak (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons

Phished! Lessons learned from my smartphone stumble

When it comes to tech scams, in the immortal words of Antonio Banderas’ Puss in Boots, I have shamed myself. It was probably only a matter of time. Hadn’t I parried “Windows tech support” phone scammers to a draw? Damn, I was good. But that feeling of secure self-assurance slowly tipped toward cockiness at the… Read More

sievert

T-Mobile exec: ‘Our competitors know that we cleaned their clocks in Q1’

It’s not officially the “Uncarrier 5.0” rollout, but T-Mobile is resurfacing this week with a series of new initiatives that aim to continue the company’s momentum against larger rivals Sprint, AT&T and Verizon. The Bellevue-based company, the fourth-largest U.S. wireless carrier, added a net total of 4.4 million customers in 2013 after announcing a series of steps… Read More

John Legere

T-Mobile targets industry’s ‘predatory bait-and-switch schemes’ with $40/month plan, without overages

Taking another jab at its wireless rivals, T-Mobile is launching a new monthly “Simple Starter” plan that will cost $40 per month for unlimited calls, texting and up to 500MB of data on T-Mobile’s LTE network, with the promise that customers won’t be surprised with unexpected costs for exceeding their monthly data allotment. The Bellevue-based… Read More

John Legere

T-Mobile says goodbye to monthly corporate discounts

T-Mobile CEO John Legere recently announced that the Bellevue-based wireless carrier is simplifying its rate plans even further by replacing a system of variable corporate discounts with a system that will give qualifying customers a $25 T-Mobile reward card whenever they purchase a new device. Legere dismissed the traditional system of negotiating special employer rates as… Read More

tmobile

T-Mobile execs lambast RootMetrics report that awarded Verizon for best service

T-Mobile executives are crying foul over today’s report from a Seattle-based wireless metrics company that awarded Verizon for the best overall service. RootMetrics, after driving almost 218,000 miles and collecting more than 4.6 million data points, gave Verizon the best overall score after rating the nation’s top four carriers on a number of factors, including speed, reliability, and performance of… Read More

John Legere

T-Mobile sees 15-fold increase for BlackBerry trade-ins after special offer

BlackBerry CEO John Chen started a fight it seems like he couldn’t finish when he attacked T-Mobile for marketing the new iPhone to BlackBerry users. After Chen called a marketing email T-Mobile sent to BlackBerry users “ill-conceived,” T-Mobile announced that it would offer BlackBerry users a $200 trade-in credit for their old handset to put toward… Read More

verizon

Wireless performance study: Verizon tops the charts, T-Mobile languishes

Planning a cross-country road trip? Verizon’s the best bet for cell phone service. According to new research into wireless network performance released by RootMetrics, Verizon has the best overall service, though AT&T is nipping at its heels. The Seattle-based wireless metrics company tested performance by all four major carriers in every state, driving almost 218,000 miles and… Read More