mobile ordering

Video

Google adds order-ahead feature to Waze app, starting with Dunkin’ Donuts

by Monica Nickelsburg on March 29, 2017March 29, 2017 at 8:17 amComment

Google wants America to run on Dunkin’ and Waze. Dunkin’ Donuts announced the rollout of a mobile order-ahead service in Google’s popular Waze navigation app on Wednesday, hoping to take advantage of… Read More

McDonald’s is following Starbucks’ lead into mobile ordering. Could a Seattle engineering center be next?

by Monica Nickelsburg on March 1, 2017March 1, 2017 at 3:54 pm 3 Comments

McDonald’s is going mobile in an effort to court new customers and keep up with competitors. On Wednesday, the fast food chain’s leadership told analysts that they plan to roll… Read More

Starbucks rolling out new Rewards program this week, amid skepticism about changes

by Monica Nickelsburg on April 11, 2016April 21, 2016 at 2:52 pm 2 Comments

The new “Starbucks Rewards” program (formally My Starbucks Rewards) launches Tuesday with an app upgrade and a new system for awarding stars, the coffee giant’s version of points. Users previously earned… Read More

Starbucks calls mobile ordering a ‘winner,’ will speed up national rollout and Android launch

by Tricia Duryee on September 15, 2015September 15, 2015 at 12:32 pm1 Comment

Nine months after launching order ahead in just one market, Starbucks says they are accelerating the roll out of the mobile service after seeing significantly more transactions in stores where it is live.… Read More

Subway partners with PayPal to let you order that foot-long sandwich from your phone

by Tricia Duryee on July 29, 2015July 29, 2015 at 11:57 amComment

Subway customers can now skip the line by placing orders for their six-inch or foot-long sandwich on their phone or computer. The fast-food sandwich shop, which operates one of the largest… Read More

Video: Five highlights from our live chat with Starbucks’ digital boss Adam Brotman

by Tricia Duryee on June 16, 2015June 16, 2015 at 2:33 pmComment

Starbucks’ Adam Brotman and I met up in a Starbucks this morning to talk about the launch of mobile ordering at 3,400 more stores. As of today, customers at more than 4,000… Read More

Starbucks expects mobile ordering to be nationwide this year, with more than 4,000 cafes live today

by Tricia Duryee on June 16, 2015June 22, 2015 at 8:24 am 5 Comments

Starbucks’ new mobile service, which allows customers to buy a cup of coffee from their phone before entering the store, is now live in more than 4,000 of its cafes across the country.… Read More

Video: Testing Starbucks’ new mobile order-ahead feature in Seattle

by Tricia Duryee on March 17, 2015March 17, 2015 at 1:55 pm 14 Comments

Starbucks has finally launched mobile ordering in its hometown of Seattle today, so I no longer have to be jealous of Portland, where it’s been live for the past three months. Without… Read More

Starbucks to expand mobile ordering next week to 650 cafes across the Northwest, including Seattle

by Tricia Duryee on March 10, 2015March 9, 2015 at 10:30 pm 2 Comments

Starbucks said today that its new mobile ordering service, which allows people to buy a cup of coffee without having to stand in line, will expand to 650 cafes across the Northwest next… Read More

Starbucks to use baristas and mystery 3rd-party service for coffee delivery

by Todd Bishop on January 23, 2015January 23, 2015 at 6:08 amComment

Ready to get that Starbucks coffee delivered to your desk? CEO Howard Schultz confirmed on the company’s earnings call Thursday that Starbucks will roll out delivery service in the second half… Read More

Starbucks: Mobile ordering coming soon to Seattle, reaching 600+ stores in PNW

by Todd Bishop on January 22, 2015January 22, 2015 at 3:05 pm 2 Comments

Starbucks CEO Howard Schultz said on the company’s earnings conference call this afternoon that mobile ordering and payments will expand soon to more than 600 stores in the Pacific Northwest. A… Read More

Q&A: Starbucks Digital Chief Adam Brotman on mobile ordering, delivery and international availability

by Tricia Duryee on December 4, 2014December 7, 2014 at 10:48 am 2 Comments

PORTLAND, Ore. – Is Starbucks a tech company or a retailer? That was the question I posed to Starbucks Chief Digital Officer Adam Brotman yesterday in Portland, where the company… Read More

Avoid the coffee line: First look at Starbucks’ order-ahead mobile feature

by Tricia Duryee on December 3, 2014December 7, 2014 at 10:48 am 4 Comments

PORTLAND, Ore. — Starbucks launched a major new initiative today, allowing people to place orders from their iPhone for pick-up at a nearby store. As part of the launch, Adam Brotman, Starbucks’… Read More

Live from Portland: Starbucks launches mobile ordering, letting time-starved patrons skip lines

by Tricia Duryee on December 3, 2014December 7, 2014 at 10:51 am 4 Comments

PORTLAND, Ore. — Two minutes after ordering my tall sugar-free vanilla latte on my iPhone, a barista called my name saying it was ready. A minute or two after that,… Read More