Alexa, open the curtains?
You may soon be able to ask that question when traveling to the Wynn Las Vegas hotel, which announced today that it will place Amazon’s Echo device — powered by the voice assistant Alexa — in all 4,748 hotel rooms. Wynn Resorts called it an “industry first,” and founder Steve Wynn seems extremely excited about the concept of allowing hotel guests to get basic information about their rooms and the hotel rather than calling the front desk.
“I have never, ever seen anything that was more intuitively dead-on to making the guest experience seamlessly delicious, effortlessly convenient, with the ability to talk to your room and say: ‘Alexa, I am here, open the curtains, lower the temperature, turn on the news.’ She becomes our butler at the service at each of our guests.”
The alliance with Wynn Las Vegas marks yet another win for the Echo, the surprise hardware hit from Amazon. The Echo devices are slated to make their debut in rooms in the the summer of 2017.
Wynn noted that technology has always played an important part in the resorts that he’s developed, but he’s never quite seen anything like the Alexa voice assistant.
“The thing that Amazon has done with Alexa is quite perfect,” said Wynn in a release. “…I have ever seen anything in my 49 years of developing resorts that has made our job of delivering a perfect experience to our guests easier and help us get to another level, it is Alexa. The ability to talk to your room is effortlessly convenient. In partnership with Amazon, becoming the first resort in the world in which guests can verbally control every aspect of lighting, temperature and the audio-visual components of a hotel room is yet another example of our leadership in the world of technology for the benefit of all of our guests.”
You can watch Wynn discuss the power of the technology in this video: