It isn’t the best day for Xbox Live to go down, but indeed, that’s what happened Tuesday afternoon.
Hours after the highly-anticipated Titanfall launch, many Xbox One owners reported problems logging into Xbox Live:
oh sweet, Xbox live is down when I'm trying to set up my Xbox One
— Brendon Maldonado (@Brenduntu) March 11, 2014
now Xbox Live is down, you've got to be kidding me :(
— Wyatt Gonzalez (@Wonz0) March 11, 2014
Okay, beautiful weather means the wife and kid are outside walking and I'm ready to play Titanfall. Which means Xbox Live is down.
— Robert Goode (@Shipwreck) March 11, 2014
The outage is affecting Xbox One owners, according to the Xbox Live status page. Microsoft, however, is denying that the hiccups have anything to do with Titanfall:
If you are having issues signing into Xbox Live, we are aware of it and actively working on the issue. This is not a #Titanfall issue
— Larry Hryb (@majornelson) March 11, 2014
Earlier today, Titanfall gamers were complaining of server issues. Titanfall’s developer, Respawn Entertainment, moved quickly to release a software patch that appeared to take care most of the connection issues.
Titanfall, the highly-anticipated online-only game that Microsoft is counting on to help increase Xbox One sales, is taking the unusual approach of relying on Microsoft’s Azure cloud services, which up until now has mainly been hosting business applications.
We’ll update this page as we learn more.
Update, 4:40 p.m. PT:
Still looks like people are having issues, and they’re letting people know on Twitter:
— Victor Machuca (@8bitVic) March 11, 2014
Bought Titanfall for Xbox One today. Now I can’t play because Xbox Live is down… And we as day one customers are never compensated.
— Mike Gorman (@MikeyGorman) March 11, 2014
I bought Titanfall and Xbox live is down for xbox one smh what's up with that @XboxSupport come on now ????
— Nell Nell (@Nell_247) March 11, 2014
The Xbox Live status page is still showing Xbox Live sign-in problems for Xbox One owners.
Update, 8:00 p.m. PT
Looks like Xbox Live is functional again, at least according to the Xbox Support Twitter page:
Thanks for your patience, Xbox Live is good to go! Try these specific steps to get back in the game now: http://t.co/iakwR3sZDz ^CW
— Xbox Support (1-5) (@XboxSupport) March 12, 2014