Zappos

Zappos settles major data breach lawsuit with 10% discounts for customers through end of year

by Monica Nickelsburg on November 22, 2019November 22, 2019 at 3:40 pm1 Comment

Zappos is giving customers who may have been affected by a major 2012 data breach 10 percent discounts on purchases through the end of the year. The discounts are part… Read More

Supreme Court rejects Amazon-owned Zappos’ appeal in long-running data breach dispute

by Nat Levy on March 25, 2019March 25, 2019 at 5:57 pmComment

A lawsuit against Amazon-owned Zappos will continue after the U.S. Supreme Court shot down an appeal from the online shoe retailer in a seven-year-old data breach case. In the wake… Read More

Walmart buys Zappos competitor ShoeBuy for $70M to help Jet.com battle Amazon in online apparel

by Nat Levy on January 6, 2017January 6, 2017 at 9:17 am1 Comment

Walmart is already using its deep pockets to help recent acquisition Jet.com compete with Amazon in online apparel. Walmart on Thursday announced it acquired Boston-based ShoeBuy, a competitor of Amazon-owned Zappos,… Read More

More than 200 Zappos employees take buyouts as company goes manager-less

by Blair Hanley Frank on May 8, 2015May 8, 2015 at 10:50 am 6 Comments

Last month, Zappos CEO Tony Hsieh said in a memo to employees that the company would be moving to a flatter management structure and doing away with “people managers.” Those… Read More

Zappos tries out surge pay for call center workers

by Tricia Duryee on January 28, 2015January 28, 2015 at 2:17 pmComment

Zappos.com, the online shoe and clothing retailer owned by Amazon.com, is bringing the concept of Uber’s surge pricing to customer service. Sounds a bit usual, and it is, but Fortune… Read More

The Christmas scorecard: Nordstrom and Zappos nail it; Staples and Toys ‘R’ Us slip up

by Tricia Duryee on December 29, 2014January 23, 2015 at 8:30 amComment

Hallelujah! Chances are you received everything you ordered online in time for Christmas. Unlike last year, no major hiccups were reported this holiday, with very few packages arriving late, according to multiple studies.… Read More

Zappos ditches job posts, replaces them with a social network

by Blair Hanley Frank on May 27, 2014May 27, 2014 at 9:28 amComment

It’s common practice for companies to look at prospective employees’ social media accounts to get a better sense of who they are beyond a resume and cover letter. Zappos is taking… Read More

Zappos’ Tony Hsieh tells Playboy all about his platonic relationship with Amazon

by Tricia Duryee on April 16, 2014September 5, 2014 at 11:18 amComment

Zappos CEO Tony Hsieh opened up in a lengthy interview appearing in Playboy today to talk about his interest in revitalizing downtown Las Vegas, the benefits of selling out to… Read More

Bye-bye, bosses? Zappos is reorganizing to eliminate bureaucracy

by Blair Hanley Frank on December 31, 2013December 31, 2013 at 10:13 amComment

Zappos’s corporate structure is going to be getting a whole lot flatter. The shoe-seller, which has almost 4,000 employees, is slated to do away with a traditional corporate hierarchy across… Read More

How the Christmas shipping debacle will alter online retail

by Todd Bishop on December 27, 2013December 27, 2013 at 8:09 am 2 Comments

Just how bad were this week’s Christmas shipping delays? Online retail rating firm StellaService conducted its own test of last-minute package delivery, placing 75 orders from 25 retailers prior to each online… Read More

Tony Hsieh wants to make downtown Las Vegas somewhere you’ll want to live

by Blair Hanley Frank on June 26, 2013June 26, 2013 at 6:27 pm 13 Comments

Zappos CEO Tony Hsieh has a vision for downtown Las Vegas as the place that you’ll want to launch your next startup. Currently spread across three buildings in Sin City,… Read More

Zappos CEO Tony Hsieh: Hiring requires culture match, not just skill

by Blair Hanley Frank on June 26, 2013December 1, 2014 at 10:32 pm1 Comment

If you want to get hired at Zappos, you have to have more than just the right skills. You also have to be a proper fit for the company’s corporate… Read More

Zappos to let Pinterest users show picks via PinPointing

by Molly Brown on August 29, 2012December 3, 2014 at 8:49 amComment

With all the social networking and such online it was only a matter of time until shopping got more into the act, too. Zappos has announced a new page called… Read More

Study of Seattle consumers shows how weather influences online shopping

by Molly Brown on August 23, 2012December 3, 2014 at 8:48 am 5 Comments

One particularly bleak January day, while staring at my computer screen for what seemed the 17th hour on an incredibly tedious, time-consuming freelance project, I did what many would do… Read More

Angry shopper sues Amazon over data theft at Zappos.com

by John Cook on January 18, 2012January 18, 2012 at 11:17 am 5 Comments

Just three days after online shoe retailer Zappos.com suffered a serious data breach, a Texas woman has sued Amazon.com over the matter. Bloomberg News reports that Amazon, which owns Zappos,… Read More

Hacker infiltrates Zappos network, gets customer info but not full credit cards

by Todd Bishop on January 15, 2012January 15, 2012 at 10:33 pm 4 Comments

Amazon.com’s Zappos and its sister shopping site 6pm are informing users this weekend that portions of their internal network and systems have been infiltrated in a cyberattack. Full credit-card and… Read More

Stephen Colbert wants to know: Is Zappos CEO Tony Hsieh really a cult leader?

by John Cook on August 2, 2011December 2, 2014 at 11:49 am 5 Comments

Zappos CEO Tony Hsieh is one of the most accomplished Internet entrepreneurs on the planet, having sold his online clothing and shoe retailer to Amazon.com for $1.2 billion and a… Read More