Amazon is gearing up to disrupt another industry, and this time it’s call centers. Amazon Web Services developing a suite of cloud-based tools to sell to enterprises that would help them manage… Read More
Fast-growing Spoken Communications has reeled in $28 million in fresh funding, money that the maker of cloud technologies for customer support centers will use to ramp up sales and marketing… Read More
—Amazon.com’s top online advertising executive, Lisa Utzschneider, is leaving the company to join Yahoo, reports AdAge. The news follows a report earlier this week by Kara Swisher at Re/code that Yahoo… Read More