Articles about Frank X. Shaw

Podcast

Exit interview: Microsoft’s comms chief on CEOs, reporters, what he got wrong, and stories that stuck

Microsoft communications chief Frank X. Shaw, who is leaving the company at the end of the year, reflects on nearly three decades of shaping its public image. He talks about working for Bill Gates, Steve Ballmer and Satya Nadella, the mistakes he’d handle differently, his behind-the-scenes dealings with top tech reporters, and how communications and media are changing in the AI era. Read More

Internal memos: Microsoft shakes up communications as Nadella makes a push to build in public

Microsoft is moving communications out of its marketing group and under Vice Chair and President Brad Smith, as CEO Satya Nadella calls for a fundamentally new approach that makes employees a bigger part of how the company tells its story. Read More

Microsoft comms chief Frank Shaw to exit after nearly three decades shaping the company’s message

It’s the end of an era at Microsoft: Frank X. Shaw, the executive who oversaw the tech giant’s communications for nearly three decades, first at an external agency and for the last 17 years as one of its senior leaders, is leaving at the end of the year. Read More

Microsoft unveils AI agents for sales, striking back at Salesforce

Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both… Read More

Can Microsoft avoid the ghost of Clippy? Familiar theme emerges in Copilot rollout for Office apps

In late October, Microsoft announced that it was starting to test the integration of its Copilot AI assistant into Microsoft… Read More