Ecommerce is known for its waves of innovation. From the rise of pure-plays to the advent of multi-channel and subscription commerce, we’ve seen the category disrupted more than once. Now,… Read More
Amazon’s appetite for disrupting retail appears as if it will never be sated. In the past two years, we’ve seen them launch bookstores, add a restaurant delivery service, integrate shopping… Read More
If last week’s reporting of the demise of traditional retail sounded familiar, you’ve been paying attention. In the past 20 years, few industries have transformed as frequently — and significantly… Read More
Is curation the key to solving Twitter’s audience problem? As part of his return to Twitter, Jack Dorsey has capital to spend fixing the platform’s problems, but it won’t last… Read More
In a startup-centric town, agencies don’t get much respect. Even before I joined one after 20 years of in-house roles, I thought agencies were the unsung heroes of the Seattle… Read More
Launching a new feature-set is seldom a home run on the first pitch. It can take inning after inning of foul tips, singles, and doubles to iterate your way around… Read More
Guest Commentary: At a startup, measuring everything is like prioritizing everything. It’s impossible, frustrating, and a recipe for failure. Instead of chasing every measurable aspect of your business, pause, narrow… Read More