The Monday blues: Gmail starts week with a big outage

About 20 minutes ago, I started encountering problems trying to connect to Google’s Gmail. And I’m not alone.

A number of folks are reporting problems, with the Tweet stream lighting up with complaints.

I thought the problem was fixed, since I was able to get back into Gmail a few moments ago, but then just noticed that I was unable to send a message.

Many users are reporting that the service is back, but I am still seeing a number of problems on my end. How about you?

Nothing has been reported on Google’s app status dashboard, nor on the Gmail Twitter account as of 9:15 a.m.

UPDATE: As of 9:30 a.m. things seem to be back to normal for me, but the company just updated a message on its Apps Status Dashboard which indicated:

“We’re investigating reports of an issue with Google Mail. We will provide more information shortly.”

UPDATE: Here’s the latest from Google:

The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. On Monday, 10 December 2012, we experienced an issue with Gmail and some users experienced slow performance or errors. For everyone who was affected, we apologize – we know you count on Google to work for you, and we worked hard to restore normal operation for you. Although our engineering team is still fully engaged on investigation, we are confident we have established the root cause of the event and corrected it. Our current best estimate is that a significant subset of users’ Gmail web queries were affected for an aggregate of 18 minutes, from ~08:54 – ~09:00 and then from ~09:04 – ~09:16 Pacific Time

  • http://lianza.org/ Tom Lianza

    Only slightly frustrating that it’s in the press before it’s on their own app status dashboard…. http://www.google.com/appsstatus#hl=en&v=status&ts=1355159946154

  • Guest

    Ouch. I hope that they fix this problem soon, or if they can’t, that they post frequent updates to Google+ about it.

  • Mark Kelly

    Yeah and Facebook is down now too. Strange day for uptime problems. I love how Google Apps always posts the problem status only after the problem is fixed. Not really what a status dashboard should help you with …