In another example of Amazon expanding its footprint in new ways, the online retail giant is now contracting with a Seattle area company to install TV mounts right in your home.
Currently in beta mode and available only in the Seattle area, Amazon’s new TV mount service is priced at $275. It includes the mount itself and the labor costs for installation. All a customer needs is a flatscreen TV, and Amazon’s partner does the rest.
The work on the TV mount is contracted out to Bothell-based Home Entertainment Solutions and customers can rate the installation and company, much like they can rate products they buy on Amazon. So far, just two reviews are posted on the TV mount service, but one can imagine this being a very popular holiday gift at a time when many people buy new flatscreen TVs.
The creation of a local marketplace for services marks a bold experiment for Amazon, potentially putting the company in competition with the likes of TaskRabbit or Angie’s List. And while we’ve only encountered the TV wall mount service, one could imagine the marketplace expanding to a host of offerings, from plumbing to refrigerator installation to home theater systems.
Amazon also has shown an interest in moving into services and delivery, including a partnership with local restaurants to deliver ready-to-cook meals via its Amazon Fresh service.
As part of the new service, Amazon.com customers buy the TV-mount package and then request an installation date via an online calendaring system. After the appointment is made and the service provider installs the TV, he or she cleans the work area.
Here’s Amazon’s FAQ on the new service provider offering:
Customers like their work
We do comprehensive media searches. We check online reviews to find quality service providers.
They follow the Amazon A-to-z Guarantee
In the unlikely event that the installation does not meet the specifications listed, contact Amazon.com. Amazon offers a full refund within 30 days of installation as part of Amazon’s A-to-z Guarantee.
They have insurance coverage
Our policies require sellers to have insurance, and these sellers are required to provide proof of insurance when they first sign up.
They are who they say they are
We check addresses and state business licenses or registrations. We require these sellers to undergo a background check prior to providing these services. But please note that these sellers are not Amazon employees or agents.