— Emily Freeman, head of community for Amazon Web Services, is departing. “It’s been an incredible few years and I’ve learned a ton,” Freeman wrote on X. “I’m excited to… Read More
Freshworks has acquired AnswerIQ, a 3-year-old Seattle-area startup backed by Madrona Venture Group that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the… Read More