Freshworks acquires Seattle AI startup AnswerIQ to bolster AI-powered customer service tech by Taylor Soper on February 27, 2020September 16, 2020 at 11:51 am Freshworks has acquired AnswerIQ, a 3-year-old Seattle-area startup backed by Madrona Venture Group that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the… Read More