AWS is expanding line of Amazon Connect business apps into a suite of agentic AI products, including new tools for supply chain planning and high-volume hiring built on Amazon’s own operational experience and insights. Read More
AWS is launching Amazon Connect Health, handling patient calls, clinical documentation and billing codes in a new challenge to Microsoft’s Nuance and a crowded field of AI scribe startups. Read More
AI “teammates,” faster product development, and a pivot in Amazon’s applied-AI strategy: AWS SVP Colleen Aubrey joins the GeekWire Podcast to explain how agentic systems are reshaping how Amazon builds software. Read More
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