Aug 25, 2021, 6:22 AM Why Amazon is now pledging to make good on bad third-party products Amazon has long contended that it shouldn’t be held legally liable for defective products sold by third-party merchants on Amazon.com,… Read More
Aug 19, 2021, 6:30 AM How Amazon could be Earth’s best employer: 5 ideas from a logistics pro turned warehouse worker Gisela Hausmann had a unique perspective on Amazon when she started a job in 2019 as a front-line worker at… Read More
Jul 30, 2021, 2:58 PM Amazon earnings reveal major shift: Total services revenue on track to surpass retail sales Direct retail sales are poised to represent less than half of Amazon’s business for the first time in its history… Read More
Jun 18, 2021, 7:30 AM Amazon’s ‘turnover machine’: Inside the NYT’s investigation into the tech giant’s HR practices Amazon’s direct workforce rose by 500,000 people in 2020 — that’s half a million people — to nearly 1.3 million… Read More
Jun 16, 2021, 9:28 AM Prime Day preview: Economic hangover from pandemic raises stakes for Amazon’s big event Prime Day is almost here. Actually, it’s two days. But who’s counting? Well, Amazon sure is. Scheduled for June 21… Read More
Jun 14, 2021, 8:53 AM A 15th Amazon leadership principle? Former exec floats new idea for tech giant’s next era Amazon is at a pivotal moment in its history, facing growing regulatory and legal scrutiny just as a new CEO,… Read More
May 28, 2021, 12:50 PM Day 2: Why Amazon’s union battle isn’t over yet; and the end of Prime Now as we know it Wait, didn’t Amazon win its battle with the union in Bessemer, Ala.? Yes, the vote came out in the company’s… Read More
May 26, 2021, 8:51 AM The antitrust case against Amazon: Analyzing the D.C. attorney general’s suit against the tech giant An antitrust lawsuit filed against Amazon by Washington, D.C., Attorney General Karl Racine this week promises to test the evidence… Read More
May 19, 2021, 8:36 AM The secrets of Amazon reviews: Feedback, fakes, and the unwritten rules of online commerce Customer reviews have become central to online commerce, playing a huge role in determining which products succeed or fail on… Read More
May 11, 2021, 6:00 AM ‘Amazon Unbound’ is a portrait of a company ‘getting perilously close to invincible’ “I wonder what unit profitability was in 2017 without advertising?” That seemingly mundane question, posed by Jeff Bezos during a… Read More
May 5, 2021, 12:06 PM Zoox CTO on the Amazon acquisition, and the environmental promise of self-driving taxis Has the past year convinced you that your family doesn’t need multiple vehicles? Could you be persuaded to give up… Read More
Apr 30, 2021, 8:52 AM Optimal Prime: Amazon’s big quarter reveals its post-pandemic potential Year-over-year quarterly growth of 44% would be significant for any company, but when the underlying numbers are this big, it… Read More
Apr 20, 2021, 2:00 PM Inside the booming market for buying Amazon sellers: Secrets and insights from an acquirer Over the past two years, dozens of heavily-funded investment firms have formed with a singular purpose: Buying small companies that… Read More
Apr 10, 2021, 9:46 AM Day 2: Amazon defeated the union in Alabama, but did it win on the larger stage? Amazon warehouse employees voted against unionization in Bessemer, Ala., in a victory for the company and a defeat for organized… Read More
Mar 31, 2021, 1:22 PM Same as the old boss: How Amazon honed its anti-union bent at a Seattle call center 20 years ago Among the biggest stories in the country is an effort to unionize Amazon warehouse workers in Bessemer, Ala. The final… Read More
Mar 24, 2021, 11:35 AM Day 2: How this third-party Amazon seller turned the tech giant’s knockoff product into a win Peter Dering and his colleagues at Peak Design could write the playbook for a successful response to Amazon knocking off… Read More
Mar 18, 2021, 10:20 AM GeekWire’s new ‘Day 2’ podcast scrutinizes Amazon’s impact on tech, business and the world It feels sometimes like the “enemy hordes are at the gates,” an Amazon shareholder told Jeff Bezos at the company’s… Read More