Amazon has long contended that it shouldn’t be held legally liable for defective products sold by third-party merchants on Amazon.com, maintaining that the liability rests with the seller, not with… Read More
Gisela Hausmann had a unique perspective on Amazon when she started a job in 2019 as a front-line worker at one of the company’s delivery hubs in South Carolina. A… Read More
Direct retail sales are poised to represent less than half of Amazon’s business for the first time in its history — a fundamental shift that reflects the e-commerce giant’s expansion… Read More
Amazon’s direct workforce rose by 500,000 people in 2020 — that’s half a million people — to nearly 1.3 million employees. The extraordinary hiring, supporting the rapid expansion of Amazon’s… Read More
Prime Day is almost here. Actually, it’s two days. But who’s counting? Well, Amazon sure is. Scheduled for June 21 and 22, the annual sales event is closely followed by… Read More
Amazon is at a pivotal moment in its history, facing growing regulatory and legal scrutiny just as a new CEO, Andy Jassy, takes the reins from founder Jeff Bezos. Could… Read More
Wait, didn’t Amazon win its battle with the union in Bessemer, Ala.? Yes, the vote came out in the company’s favor, but the story isn’t over yet. The Retail, Wholesale… Read More
An antitrust lawsuit filed against Amazon by Washington, D.C., Attorney General Karl Racine this week promises to test the evidence and allegations that have been marshaled against the tech giant… Read More
Customer reviews have become central to online commerce, playing a huge role in determining which products succeed or fail on Amazon and other sites. A study by Northwestern University’s Spiegel… Read More
“I wonder what unit profitability was in 2017 without advertising?” That seemingly mundane question, posed by Jeff Bezos during a meeting of Amazon’s senior leadership team, won’t get as much… Read More
Has the past year convinced you that your family doesn’t need multiple vehicles? Could you be persuaded to give up all of your cars? We may not be there yet… Read More
Year-over-year quarterly growth of 44% would be significant for any company, but when the underlying numbers are this big, it starts to qualify as astonishing. Amazon’s first-quarter sales of $108.5… Read More
Over the past two years, dozens of heavily-funded investment firms have formed with a singular purpose: Buying small companies that sell through Amazon. In many ways, these so-called aggregators operate… Read More
Amazon warehouse employees voted against unionization in Bessemer, Ala., in a victory for the company and a defeat for organized labor. But the process put a harsh spotlight on labor… Read More
Among the biggest stories in the country is an effort to unionize Amazon warehouse workers in Bessemer, Ala. The final employee votes have arrived and are in the process of… Read More
Peter Dering and his colleagues at Peak Design could write the playbook for a successful response to Amazon knocking off a third-party seller’s product. The CEO of the San Francisco-based… Read More
It feels sometimes like the “enemy hordes are at the gates,” an Amazon shareholder told Jeff Bezos at the company’s annual meeting in 2018. “Is this the price one pays… Read More