The company revealed more details about its “operational intelligence platform” for contact centers — the massive customer service operations that companies across healthcare, travel, and financial services rely on to handle millions of interactions. Read More
Amazon says its Gen 2 network will be important for big enterprise and government customers; FCC still has to rule on Amazon’s request for more time to put Gen 1 satellites in orbit. Read More
Despite all of the headlines Zillow faced last year involving various court cases, the company continued to outperform investor expectations in the fourth quarter. Read More
Ring’s Super Bowl ad for its AI-powered lost-dog feature was meant to be heartwarming. Instead, it set off a firestorm over privacy, surveillance, and what the technology could be used for next. Here’s what it actually does. Read More
Washington school districts gathered at Microsoft to launch AI projects in education, backed by grants from Microsoft and the Gates Foundation. National research presented at the event showed that even the most ambitious districts are struggling to measure whether AI is making a difference. Read More
Civic complacency, strained relations between government and tech, and a lack of focus on future industries could put Seattle’s long-term prosperity at risk. Read More
Former Amazon comms leader Rebekah Nicodemus heads up new U.S. office of gaming marketing agency Bastion; mpathic adds C-suite leaders as it expands AI safety tools for youth mental health; and more in our latest Tech Moves. Read More
Clearly AI, a Seattle startup that helps companies review security and privacy risks before shipping new products, has raised $8.4 million in seed funding. Read More
Elon Musk’s xAI is setting up shop in downtown Bellevue, with job listings showing the office will go beyond infrastructure to serve as a hub for core AI model development. Read More
Zillow built its brand by letting people window‑shop for homes and by generating advertising revenue from real estate agents. But now, as Zillow marks its 20th anniversary on Monday, its leaders are pushing toward something bigger. Read More
From the Allen family legacy to the “AI Bowl,” here are GeekWire’s takeaways from Seattle’s Super Bowl triumph in the heart of Silicon Valley. Read More
The company, which was founded in 2020 in a bid to bring more empathy to corporate communication, announced Monday that it is expanding to support foundational model developers and LLM-powered application teams. Read More
rtificial intelligence is taking over the Super Bowl LX commercials much like the technology is taking over our lives. And that’s a good thing if your dog has gone missing. Or a bad thing if you’re paranoid about Alexa bringing the garage door down on your neck. Read More
Amazon bets $200 billion on AI infrastructure, AI agents get their own social network, and AI veteran Oren Etzioni talks agents, startups, deepfakes, and the race between the major AI research labs and big tech platforms. Read More
The company is taking an additional ten floors at City Center Plaza in downtown Bellevue, boosting its footprint to nearly 300,000 square feet. Read More
A vaccine with University of Washington roots that fights a suite of coronaviruses including COVID-19 and related, deadly diseases is starting human clinical testing. Read More
The real story isn’t one bill — it’s the full stack of taxes that Washington is building, layer by layer, session by session, writes startup attorney Joe Wallin in a guest column responding to a recent GeekWire op-ed arguing critics should “cool it on the millionaires tax hysteria.” Read More
Seattle’s startup ecosystem has its strengths, and the city is a global AI hub. But for some tech entrepreneurs, the gravity of San Francisco is hard to resist — especially in the middle of an AI boom. Read More
Amazon’s cloud unit posted its fastest growth in more than three years, but the company’s plan to spend $200 billion on infrastructure in 2026 sent shares tumbling 10% after hours. Read More
Amazon posted record quarterly revenue and strong cloud growth in Q4 — but its stock fell after the company revealed its capital expenditure plans for 2026. Read More
Editor’s note: GeekWire publishes guest opinions to foster informed discussion and highlight a diversity of perspectives on issues shaping the… Read More
Amazon named a new executive leader for its Selling Partner Services business, one of the most consequential parts of the company, and said the division’s current chief will become CEO Andy Jassy’s next technical advisor. Read More
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