T-Mobile customers wait in line, swap Androids for iPhone 5

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T-Mobile customers wait in line in Wallingford to get their hands on the iPhone 5.

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University of Washington student and T-Mobile customer Mustafa Ahmed got up earlier than normal Friday morning, giving himself enough time to pick up his iPhone 5 and still make it to campus for his 9:30 a.m. lecture.

But he was a little surprised when he arrived at the Wallingford T-Mobile store just before 9 a.m.

“I didn’t expect a line,” he said. “I thought I was going to make class, but…”

For Ahmed and the others in line with him, the wait is probably worth it. Today marked the first day T-Mobile began offering the iPhone 5 a flagship device in its shift away from wireless contracts.

The Apple device will be available for $99.99 down and $20/month for two years (or a total of $580) — running on T-Mobile’s existing HSPA+ and new 4G LTE network, which launched a few weeks ago in seven metro areas.

When doors opened this morning, there were about 20 people waiting to get their hands on the iPhone 5. I spoke with a few people and asked them about why they were sitting in the cold just for a mobile phone.

Here’s what they had to say:

rushfay1“I got here at 7:40 a.m. in morning. There were like 20 people by the time the doors opened. I thought I was going to be one of many, but to be first was pretty cool. 

I’ve been with T-Mobile for two years. I had an unlocked iPhone 4 and paid for it to get it. But now I can finally have an iPhone that will work properly on the network, so I’m stoked about that.

I’m just going to do the monthly installments. $580 bucks straight up for me is a lot of money.” — Rush Fay

mustafaahmed“I’ve been with T-Mobile since 2004. I didn’t think it was worth it to get the unlocked version because it was only available on the Edge network.

I’ve had an Android forever and I just don’t like it. I feel like the iPhone software stays the same from when you buy it, even after a year or so. My Android has so slow battery life, all that stuff. Mainly the battery life is why I’m buying the iPhone. My phone turns off whenever it wants. It’ll say I have full battery, then it will turn off and then turn on and it says 3 percent.

I’m going to do the monthly payments for the iPhone 5. I’m happy about that.” — Mustafa Ahmed

colleenodore“I don’t really know why I’m waiting in line for this — I just need a new phone. It’s more exciting when you’re waiting for your first concert. I’ve been with T-Mobile for a couple years. You want to see my old phone? It’s an antique (a Motorola Razr). When I have grandkids, I’ll be able to show them this one. Kids pick up this phone up now and and touch the screen and say it doesn’t work (laughs).

I’m not really excited for the iPhone 5. I just need a new phone. I’ll do the payments month to month now. I Screen Shot 2013-04-12 at 10.14.04 AMuse T-Mobile because it doesn’t require a contract. Then when I move, I’ll need a different service where I’m going. I’ll pay it off then. It’s just a matter of time before all the carriers [offer no contracts].” — Colleen Odore

 

erichoyt“I’m really ready for the iPhone. I’ve been with T-Mobile for 5-to-6 years.

I’ve been sick of my phone for a year and a half. I’ve had iPods forever and I’m just used to the Apple system — it works better for me. There are three things I want a phone to do: pictures, contacts and music. My Android has basically screwed up all three of those.

I know how Apple works and I’m just ready to change. I would have just jumped ship and gone to another carrier but the customer service at the other phone companies suck so bad that I didn’t want to abandon T-Mobile. I will be doing the monthly payments for the iPhone 5.” — Eric Hoyt

Previously on GeekWire: Tempted? T-Mobile offers zero-down iPhone 5 for trade-in of iPhone 4 or 4S

  • Jon Pederson

    I call this the grass-is-greener syndrom. They’ll get to the other side of the fence and realize it’s just astroturf – though they might fit right in if they’re drones. Synthetic creatures can dwell in their boxed up stale environment for years without aging, or growing, or innovating, or…

  • Occupy_Sesame_Street

    Sheeple average phone is ….wait for it……….average.

  • Uriah Romero

    I know quite a few people who have been waiting for a T-Mobile iPhone for a long time, and finally it’s available. I’m definitely trading in my Galaxy SII for an iPhone 5. Watching my live and recorded shows on my current phone while I’m on my way to and from work at DISH is something I do often, since it takes some time to get there. I use the DISH Anywhere app to stream shows that I’ve missed, and I think it will be nice to stream as many of my shows as I want to the iPhone without worrying about overages.

  • Kass

    I know this is a dumb question but if you already have a tmobile contract, how do you go about upgrading from your android to an iphone?

  • Rose

    Is it any cheaper if its time to upgrade?

  • Rowas

    Dual core @ 1.3GHz with a screen that isn’t even high definition. Most people say that the phone is the perfect size for them. I understand that, but they’re paying too much for that kind of hardware.

    The S4 has a quad core processor running at 1.7GHz which means I can decode videos and play games at better speed.
    The screen is a full 1080p, I have a 64 GB microSD storage extension in addition to the 16 already in there. Multiple apps open at the same time with windowed view, 13 Megapixel camera, NFC capability…

    These are all things that the latest iphone does not have, yet people will be brainwashed into thinking they are not necessary and say WE are the ones who are behind. I tell you this. Apple releases an iphone with NFC, they will call it innovation it and people will eat it up. Same thing with real multitasking.

    I’m not a fanboy, I’m just realistic in terms of what is at the cutting edge. I was there when Cyanogenmod tried to implement Cornerstone to have multiple windows running different apps a while back and Google shot them down with prejudice. Imagine my shock to see the functionality on my girlfriend’s phone on her S3.

    In terms of apps, there’s no denying it. iOS has the best ones I’ve ever seen. But hardware-wise. You’re simply being robbed.