Twitter users had to go elsewhere on the internet Thursday to find out what’s going on in the world — including with Twitter — as the social media giant suffered through a lengthy service outage.
“Something is technically wrong,” read the error message greeting users trying to access the site, starting before noon PT.
On its own system status page, Twitter flagged the “service disruption” and said, “We are currently investigating issues people are having accessing Twitter. We will keep you updated on what’s happening.” The message was still there an hour later.
The outage map on Downdetector showed the problem extending across the globe.
Twitter announced a year ago that it was moving a portion of its infrastructure to Google’s Cloud Platform.
Update, Thursday, 1 p.m. PT: Twitter service appeared to be slowly returning and the company shared a new message on its status page: “The outage was due to an internal configuration change, which we’re now fixing. Some people may be able to access Twitter again and we’re working to make sure Twitter is available to everyone as quickly as possible.”
— Twitter (@Twitter) July 11, 2019