Carena signs another deal, offers $35 virtual doctor visits to millions in Kentucky

FranciscancarenaAnother day, another healthcare deal for Carena.

Seattle-based Carena is now partnering with KentuckyOne Health, the largest healthcare system in the state, to allow patients to receive medical advice without leaving their own home.

The four million residents in Kentucky under the KentuckyOne Health system will be able to receive 24/7 virtual care via phone or video chat for $35 starting this November. KentuckyOne Health employees can start using the service later this month.

Earlier this week, Carena announced a similar partnership with Tacoma-based Franciscan Health System.

kentuckyoneThe process of the virtual visit relatively simple. You first give information about yourself and your symptoms, and then are connected with a physician, who can prescribe medications or recommend a follow-up visit at a KentuckyOne Health location. Insurance likely will not cover the consultation, which is relatively affordable at $35 per virtual visit and similar to a co-pay charge at physical locations.

In June of 2012, Carena landed $14 million in fresh financing from Catholic Health Initiatives and others. The company has offered virtual visits since 2010 and launched its CareSimple platform last year.

  • Tom
  • bgcrimson29

    Tom,
    Yes, the unfortunate development in OK re: Skype has raised some flags, however, there were numerous other factors involved in the Board’s decision (i.e. controlled substances, OK’s limited stance on telemedicine). At Carena, we ensure that state regulations where we provide care support telemedicine and acknowledge the benefits for patients. AND, most importantly, our providers are uniquely trained in virtual care delivery emphasizing patient safety, and superior clinical standards in all cases. If a patient is best served in-person, then we will ALWAYS recommend that as a care option. We will never compromise patient safety. We are also very involved in the American Telemedicine Association’s Standards and Guidelines Committee, emphasizing the above.
    -Ben Green MD, Medical Director, Carena