Internet speed: eTicketbuster online legal service fights traffic tickets

A Seattle law firm that helps people craft written traffic violation challenges may be breaking new ground for handling a specific type of legal issue via the internet in Washington state.

The service is called eTicketbuster and it essentially takes care of the entire rebuttal process for red light, sign, speeding and other moving violations.

Clients complete an online form and upload a copy of their traffic ticket into an online lockbox. Then they send the original ticket to the court with “contested hearing” checked off and use eTicketbuster’s address.

The eTicketbuster team.

The payment system is interesting. Clients deposit one half of their ticket amount into a trust account, plus a $6.50 processing fee. If eTicketbuster successfully contests the ticket, the client pays one half of the ticket amount. If the law firm is unsuccessful, the client receives a 100 percent refund of the trust account deposit.

For example: you receive a $100 speeding ticket. You then submit your info to eTicketbuster and deposit $50 into the trust account. If the infraction is dismissed, that $50 goes to eTicketbuster. If the court does not reduce your fine, you get that $50 back. If your fine is reduced, you pay 50 percent of the amount reduced by the court.

eTicketbuster touts this as a “win-win” scenario that lets people avoid spending hundreds of dollars for an attorney or several hours off from their daily lives to represent themselves. As Brier Dudley of the Seattle Times notes in his blog post, there are similar online ticket services are offered in California, but the lawyers with eTicketbuster aren’t aware of any in Washington, where there are an average of more than 2,600 non-criminal traffic infraction tickets issued every day, costing citizens more than $140 million in 2011.

I played around with the site’s functionality and it’s pretty seamless. The online form asks you a series of questions to make sure eTicketmaster is the right choice for you. For example, if you say “yes” to more complicated cases like an accident or DUI, the company recommends you email them to find a more experienced attorney. But once you meet their simple requirements, you’ll make an account and then send the required documents over.

There’s an extensive FAQ section on the site for more details.

  • Greg

    Pricing seems to encourage clients who are guilty, doesn’t it? If you know you are guilty, you have nothing to lose by using eTicketbuster, since you’ll either pay the same amount or less. However, if you know you are innocent, you’ll lose 50% of the ticket fine rather than 0% if you are found innocent. So, am I missing something or would mostly people who are actually guilty of the infraction use this service?

    • Forrest Corbett

      It’s pretty common for people who are innocent are not able to get off because they don’t know the right words to say.

      • http://twitter.com/HonoraryOrange Mike Maring

        Except we all know that is just a tiny fraction of the people who will be using this.

        • Forrest Corbett

          Do you have any data to support that claim? I personally know a lot of people who’ve been given bogus tickets. There’s a few good judges out there that get mad at the cops and even grill them to as why they do it, but that’s not always the case.

  • http://twitter.com/robofhood rob hammond

    that pricing is cheap when you factor in additional costs to insurance (if you lose) and that day you would waste in traffic court.

  • http://twitter.com/HonoraryOrange Mike Maring

    I think we need eTicketbusterbusters, lawyers that work to make people actually pay the fines for breaking the law.

  • Christopher Small

    I’m a traffic lawyer. I took a look at their site and there are a couple of questions I have that I’d want answered before using their services. You can read about those questions at http://traffic-lawyer-blog.com/2012/11/is-eticketbusters-worth-the-risk/. Go take a look.

  • Thiago

    Seems like a pretty handy system. Traffic tickets can be real pain. Hopefully in going through an experience like this, people will think more carefully about taking traffic risks. That’s certainly what I would do. Thiago | http://www.gotaticketfightit.com