Title: Infrastructure Systems Architect

Departmental Description:
We are defining the next generation of trusted enterprise computing in the cloud. We’re a fast-paced, agile and an innovative team. We’re highly collaborative and work across all areas of our technology stack. We enable critical services for the business, qualify complex compute changes, trail-blaze new engineering solutions for the cloud.


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The Salesforce Ohana

Role Description:

The Systems Engineering team is a dynamic, global team delivering and supporting technology infrastructure to meet the substantial growth needs of the business. Our Engineering team is critical to the deployment of a consistent and stable infrastructure that both meets design standards and product goals. In this role, you will be an essential part of owning, automating & delivering network capacity to the organization. You should have experience in large scale data center builds with a high motivation for automation.


Learn more about Salesforce by clicking the link!

We are Salesforce Engineering!


Rethinking Infrastructure Engineering


You will be a member of a team focusing on building and maintaining an enterprise level, cloud computing infrastructure. You will understand and apply a wide variety of concepts, practices, and procedures of service delivery engineering, and will need to resolve a broad range of issues in creative ways. As a self-starter, you will be expected to make quick, effective decisions and think outside the box. You will take management requirements and be responsible for designing solutions and implementing services that focus on HA/RAS, automation, capacity, monitoring, and security. You work on multiple projects of moderate complexity. You will need to exercise your judgment and use your expertise in selecting methods and techniques for developing solutions. You will be asked to do more with less.

Your Impact:

Responsible for the oversight and management of Salesforce’s client facing applications, servers, and network 24×7
Key member of an existing team dedicated to solving difficult challenges and providing high level support at Salesforce
Recommend and implement changes to the production environment that improve the stability and performance and security of a large scale Linux/Windows computing platform
Excellent technical and people skills are an absolute necessity
Participate in Project Planning, Design, and Delivery process
Proactively maintain system availability, reliability, and performance
Drive efficiency through standardization, automation, documentation, and cross-training
Provide technical leadership and decision making
Possess strong communication skills to both technical and non-technical audiences
Basic Requirements:

Extensive experience planning, designing, and implementing in Linux or Windows distributed systems (Red Hat, CentOS, and Ubuntu preferred)
Experience architecting, designing, and implementing SaaS solutions
Experience working with all aspects of Amazon Web Services (AWS), including, but not limited to RDS, OpsWorks, Elastic Load Balancers, Identity & Access Management, ElasticCache, and ElasticSearch
Proficiency in scripting with languages such as Bash, Perl, Python, and PowerShell
Experience designing, implementing, and documenting production infrastructure
Experience with basic networking, including firewalls and IPSEC VPN Tunnels
Experience implementing and administering Microsoft IIS

MS in Computer Science or related field, or
BS in Computer Science plus relevant job-related experience

Preferred Requirements:

Experience with Chef, Puppet, Ansible
Experience with Hadoop (HBase)

Are you an upcoming or recent graduate (within the past 2.5 years)? Please check out our FutureForce program at www.salesforce.com/futureforce. We appreciate your interest but we are seeking industry experienced engineers.

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.







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