Overview

DevOps Engineer
Locations – Burlington, MA; San Francisco, CA; Bellevue, WA; Vancouver, BC, Canada

 

About Salesforce Infrastructure Engineering (Check out our “We are Salesforce Engineering” video – https://youtu.be/qBtYfsoh9U8)
As an Infrastructure Engineer you need an “Infrastructure as code” mentality to help make a significant impact on Salesforce’s success by building/supporting our global production platform. In this role, we expect you to have a background that includes hands-on experience with distributed applications and systems, as well scripting and automation skills. We are less concerned with specific technologies you’ve worked with than the environment you worked in, your understanding of said environment and the impact you made

Team:
We are defining the next generation of trusted enterprise computing in the cloud. We’re a fast-paced, agile and an innovative team. We’re highly collaborative and work across all areas of our technology stack. We enable critical services for the business, qualify complex compute changes, trail-blaze new engineering solutions for the cloud.

Responsibilities:

Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting)
Scoping of work, management of backlog and predictability of project delivery.
Provide input into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability.
Develop and own best practices/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production..
Analyze and understand how customers are using the platform and help drive continuous improvement of the offering based on that.
Share daily operational responsibilities with the team
Ensure that we are continuously raising our standard of engineering excellence by implementing best practices for coding, testing, and deployment

Required Skills:

BS or MS in Computer Science or equivalent experience.
3+ years work experience in an DevOps or similar role
Understanding of OO programming and concepts (Java, C++, C#, Python)
Fluency in one or more scripting languages such as Python or Ruby.
In depth, hands-on experience with Linux, networking, server, and cloud architectures.
Experience in configuration management technologies such as Chef, Puppet or Ansible.
Experience with AWS or another cloud PaaS provider.
Solid understanding of how to configure, deploy, manage and maintain large cloud hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery.
Proficiency with source control, continuous integration, and testing pipelines.
Being a great listener, collaborator, communicator and mentor.
Championing a culture and work environment that promotes diversity and inclusion
A strong background in open source technology.

Preferred Skills:

Experience with HBase, Hadoop and large scale big data systems.
Experience with Containers and orchestration services like Kubernetes, Docker etc.
Deep understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP.
Knowledge about cloud security and best practices.

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

 

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Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.