Overview

As one of the fastest growing mobile startups in the world, Hiya is revolutionizing the way people make and receive phone calls. The phone app has remained unchanged since the smartphone launched over a decade ago. Hiya is fixing this through innovations designed to finally make the phone experience a great one. We make this happen by partnering globally with leading carriers and smartphone OEMs, including Samsung and AT&T. Despite being a startup, we are already making a big impact for our almost 20 million monthly active users in 196 countries (that’s all of them!). We have a solid business model, we are already generating significant revenues, and our backers include some of the world’s leading investors.

Hiya is a small, but mighty crew of 50 with offices in Seattle, New York, London and Budapest. We’re growing quickly and hiring across every area of the company. Come join us as we make today’s calling experience smarter and more relevant for all 5 billion mobile subscribers worldwide!

We have strong company values and culture and would love to share why ours is an opportunity worth considering. We appreciate and respect diversity, and are an equal opportunity employer.

Job Overview

We are looking for a rockstar Product Manager, Carrier Partners to work out of our Seattle office and drive key pieces of our future growth. If you thrive on strategy, data driving, and use metric-driven decisions, you will do awesome at Hiya. This role is extremely strategic, you will report to the Vice President Caller Profile. You will drive products that ship on 100s of millions of devices. You will build new experiences that engage millions of users multiple times a day. If this makes you uncomfortably excited, you are the right candidate for this job.

Job Responsibilities:

Roadmap & Features: You will own the product. All of it. Business development, UX design, Marketing, Legal – you will have rockstar partners but it is your responsibility to make the magic happen.
Strategy: You will identify the key strategy questions and drive to resolution and alignment with stakeholders.
Metrics & Experimentation: You will define the metrics, goals and measure experiments
Technical knowledge, skills, education, and experience:

Experience with deep handset manufacturer integrations
PM experience: 8+ years of experience owning product roadmap for a breakthrough product.
Data-driven: Experience defining metrics and running experiments and testing.
Customer oriented: Works backward from the customer and understands needs.
Carrier telephony or messaging services experience
Communication: Effective written and verbal communicator.
Degree from a 4-year university
Extensive experience working with telecoms
Understanding of key telephony protocols and standards, including SIP, RTP, SMPP, RCS,  Android, and iOS.

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About Hiya

As one of the fastest growing mobile startups in the world, Hiya is revolutionizing the way people make and receive phone calls. Hiya enhances the phone experience by providing rich information to help users understand who is calling, to let them block unwanted calls and to provide them with a simplified outbound calling experience directly from the dialer. Through partnerships with leading carriers and smartphone OEMs like AT&T and Samsung, Hiya makes the phone experience better for nearly 35 million monthly active users in all 196 countries across the globe. We’re hiring - come join our team!