[Update: The site is is back up and running as of the noon hour Pacific time. Original story follows.]
Amazon.com is down for many users right now. Customers visiting the main Amazon page are greeted with a message saying “We’re sorry!” and noting that an error occurred. The error message says the company is working on it.
DownDetector.com shows the scope of the outage based on user reports.
amazon is down
how do I acquire goods
— Alex Fitzpatrick (@AlexJamesFitz) March 10, 2016
Maybe Amazon is down because they’re about to announce a new Fire Phone.
— Matt ?? (@gamoid) March 10, 2016
I wonder how much money Amazon loses for every second its site is down.
— Mikey Tom (@mikeytom) March 10, 2016
Users have been getting various error messages when visiting the main site, with some seeing just simple messages and others getting pictures and more detailed instructions to resolve the problem (which didn’t really work).
Other Amazon online services, like AWS, seem to be unaffected.
We’ve contacted Amazon for a comment and will update this story when we hear back.
Update, noon. The site is now back.
— Raychelle Burks (@DrRubidium) March 10, 2016