Amazon.com has been taking some hits lately, with at least two congressmen arguing that the company’s new Silk browser for Kindle could violate the privacy of consumers. But that possible setback isn’t having an impact on American shoppers –at least not yet. Amazon.com ranked that the second most trusted company in a new study released today by the Temkin Group.
And it wasn’t the only Seattle area retailer to crack the top 10. Costco, the giant Issaquah-based warehouse retailer, came in third. The list was led by insurance giant USAA.
At the bottom of the list were two companies with connections to the Seattle area: Comcast, the state’s largest cable company, and Charter Communications, the cable company backed by billionaire Paul Allen.
Cable TV and Internet service providers as a whole ranked near the bottom of the list, while retailers typically scored high. The survey was conducted with 6,000 U.S. consumers.