Amazon tops e-retail satisfaction survey with highest score ever

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Amazon.com has few physical touch points with its customers, operating somewhat mysteriously from its headquarters in Seattle’s South Lake Union neighborhood. No stores. No customer support line. But that lack of interaction doesn’t seem to be holding the company back. In fact, customers love the company more than ever, according to ForeSee’s Top 100 E-Retail… Read More…

Chart: The iPad is making inroads with corporate buyers

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There’s been a lot of chatter recently about whether we’re living in a post-PC era dominated by tablet computers and powerful smartphones. Well, a new study out today by ChangeWave Research indicates that the tablet market is already having a big impact with corporate IT buyers, something that Apple CEO Tim Cook alluded to in… Read More…

Survey: Venture capital is very much dominated by white men

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A firestorm erupted earlier this month after CNN’s Soledad O’Brien questioned blogger-turned-venture capitalist Michael Arrington and others about why more black entrepreneurs don’t receive venture capital financing in Silicon Valley. While the public squabble probably didn’t do much to solve the problem, it did highlight an issue which is hardly a secret in the halls of… Read More…

Do you live in a 4G city?

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When it comes to wireless networks, everyone loves speed. And with more data-intensive activities taking place on mobile devices, the race to 4G is serious and intense. But how is is your city actually doing when it comes to these high-speed wireless networks? A new report from Bellevue’s RootMetrics takes an inside look at that question,… Read More…