Obama picks REI exec Sally Jewell as Interior secretary

Big news out today in the world of politics with President Barack Obama announcing that he’s chosen former REI Chief Executive Sally Jewell as Interior secretary. In the role, Jewell will oversee the country’s national parks as well as drilling operations on public land. At outdoor retailer REI, Jewell was praised for expanding the company’s… Read More


Amazon tops e-retail satisfaction survey with highest score ever has few physical touch points with its customers, operating somewhat mysteriously from its headquarters in Seattle’s South Lake Union neighborhood. No stores. No customer support line. But that lack of interaction doesn’t seem to be holding the company back. In fact, customers love the company more than ever, according to ForeSee’s Top 100 E-Retail… Read More


Is about to get all outdoorsy on REI? Job posts indicate new sports site

Should REI start sweating about, its new neighbor in the South Lake Union neighborhood? Job postings from Amazon’s Quidsi unit indicate that the company may be getting ready to put its foot down in a new category: outdoor sports. Quidsi has launched a number of key vertical shopping sites in recent months, including (Pets) and… Read More


Seattle companies dominate Consumer Reports ‘Naughty & Nice’ holiday list

Maybe the “Seattle Nice” stereotype really does hold true. Well, at least when it comes to doing business. Consumer Reports today unveiled its 2011 Naughty & Nice Holiday List, showcasing the best and worst holiday shopping policies of companies. Interestingly, four of the 10 companies on the “nice” list —, Costco, Microsoft and REI —… Read More