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How the Christmas shipping debacle will alter online retail

Just how bad were this week’s Christmas shipping delays? Online retail rating firm StellaService conducted its own test of last-minute package delivery, placing 75 orders from 25 retailers prior to each online store’s holiday cut-off date. The firm reports on its blog: “Eight retailers – or 32% – failed to deliver at least one order by Christmas…. Read More

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Startup Spotlight: Your Brandlive helps Internet retailers communicate with shoppers

Portland-based startup Your Brandlive formally launched today, announcing a new video social commerce platform designed to help make the retailer-customer relationship more personal. Essentially, Your Brandlive is a project of Cascade Web Development, connecting online retailers with online shoppers through live video chat. One sales person is able to communicate with hundreds of customers at once. “The… Read More