Solution Architect

Description

As a Solution Architect, you will play a wide-ranging technical role with customers and partners. You will be expected to be a jack of all trades, who among other things can:

Become a subject matter expert in the business problems of our customers and how our technologies can solve those problems.

Give killer demos of our solutions to potential partners and prospective customers.

Buddy up with prospects to answer questions and guide their decision process to our solution.

Work directly with our engineering team to figure out how to improve implementations, solve recurring issues and come up with that next amazing idea.

Be the eyes and ears of product marketing and product management to ensure that we are telling the best stories and building the best solutions.

Manage and drive the go live process for new partners to ensure that they get up and running with minimal effort.

Who We Are Looking For
The ideal candidate will meet the following requirements:

5+ years track record in commercial software, with experience in pre-sales, customer evangelism or consulting.

Experience with cloud communication solutions (VoiP, SIP, IVR) and SaaS billing and provisioning systems.

Good understanding of web infrastructure and hosting ecosystem.

Energetic, upbeat, tenacious team member with excellent verbal and written skills.

Outstanding people skills with a high degree of responsiveness and integrity.

Must have a desire to solve problems, create new systems and help a small company grow to the next level.

Experience working in a start-up is a huge plus.

What We Offer
Competitive base salary + bonus, benefits and stock options.

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