Program Manager

ExtraHop Networks is more than just the products we engineer and sell. We’ve built our company from the ground up with the idea of creating great jobs for great people. As a fast-paced startup, each day offers new opportunities to innovate in all areas of the company. We value quality and integrity in everything we do, from interacting with customers to developing the best technology in the industry. We are known as innovators and have received many awards for our team and our products, including Best of Interop, Seattle Business Magazine’s Innovation of the Year, and 100 Best Companies to Work for in Washington, among others.

If you are a passionate Program Management professional who shares our philosophy, we would like to hear from you! In this key role at ExtraHop Networks, you will:
• Embody a key role at a dynamic, fast-growing, venture-backed company with a global reach in an enterprise Information Technology space
• Enable the full release management cycle from release definition to delivery to a global base of Fortune 2000 clients
• Work side-by-side with an extremely talented technical team to bring game-changing technology to an ever-increasing enterprise customer base

Duties and Responsibilities
• Oversee successful and on-time completion of product releases, from conception to rollout
• Partner with the Product Management team regarding desired functionality requirements and priorities for upcoming releases
• Work with the Product Development team on feature-request assessments and further definition of technical requirements
• Coordinate with the Product Development team regarding key dates and checkpoints in product delivery
• Track release status, identifying potential roadblocks and opportunities to streamline the process
• Communicate release status to the Product Management team and work on adjusting milestone targets and priorities
• Coordinate quality assurance, technical writing, and support readiness efforts related to the release
• Collaborate with sales engineering, support, and customers on early-access release initiatives

Required Qualifications and Experience
• A bachelor’s degree in Computer Science, Information Sciences, or related work experience
• Program management, project management, or development team experience
• Familiarity with release management tools, such as bug tracking systems and project management software
• Comfortable communicating about systems-level and user-interface product development efforts with both business-level and engineering-level stakeholders
• Attention to detail, ability to juggle multiple tasks, and ability to communicate status to multiple stakeholders effectively
• Strong leadership skills, with ability to build consensus and drive key product initiatives within a fast-paced engineering team
• Ability to adjust to changing requirements and priorities

Strongly Desired
• Excellent writing and diagramming skills, with the comfort and desire to create and maintain system specifications and UI mockups
• Strong understanding of network-communications concepts, such as the OSI communication model and common L7 wire protocols
• Strong understanding of components comprising enterprise IT applications, such as 3-tier architecture, web services, and so forth