What are your golden metrics?

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Like most Internet-centric companies, we find ourselves engaged in an ongoing (never ending?) search for the core metrics that will truly matter for our business. In today’s digital world, we can record and report on just about every single bit that is flipped – but the deluge of data that ensues is rarely informative or… Read More…

Amazon.com’s real problem isn’t the outage, it’s the communication

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Guest Commentary: Like many companies running on Amazon’s Web Services, BigDoor has been affected by the AWS outage today.  And like most startups, we are braced for bad stuff to happen, and we do our best to learn from the painful stuff.  We spent a better part of the day in constant contact via Twitter,… Read More…