T-Mobile is forcing long-time customers to move off legacy plans

tmobileIn an effort to reduce the number of available coverage plans, T-Mobile USA is ending grandfathered plans for legacy customers and moving them to its newer Simple Choice options.

A T-Mobile spokesperson confirmed the move with TMONews after the news outlet spotted a letter sent to a customer indicating that T-Mobile wanted to reduce the number of plans they offer.

To do so, the company is moving select customers off their old plans to a Simple Choice option that best matches their grandfathered plan, with “similar or better features at a comparable price.”

T-Mobile has yet to say anything official regarding the moves, or how much the loyal customers will have to pay for their new plans. According to the letter, the transitions will start in November. In case customers do not like their new plans, T-Mobile will allow them to switch carriers with no penalties until Feb. 21 of next year.

Last week, T-Mobile unveiled the third aspect of its “Uncarrier” program, which gives customers free data roaming and texting in 100 countries, as well as voice calling starting at 20 cents per minute.

  • http://frugalmechanic.com/ Eric Peters

    Makes me sad, as the new plans are just a way to make you pay more for “unlimited voice + text + data” bundle where the legacy plans that had minute pools (1000 minutes/etc) were a lot cheaper