What was that tablet in that ad during the Grammys? The one with the pen and the USB port?
It was the Surface Pro, the new Intel-based tablet from Microsoft, but anyone asking that question today after seeing the ad last night will have a tough time finding one of the devices, at least the 128GB version, which is sold out online.
The long-awaited Surface Pro launch was met by widespread shortages this weekend. Yes, there were long lines in Microsoft’s backyard in Seattle and Bellevue, but overall the situation appears to have been cause more by limited supply than by overwhelming demand. Unhappy would-be customers are venting their frustrations in the comments on Microsoft’s Official Surface Blog.
We’ve contacted Microsoft this morning for an update on the supply issues, so stay tuned.
Update: Microsoft says in a statement, “We are pleased that the demand for the Surface Pro is so great. Our focus is to get ordered Surface units delivered to our customers as quickly as possible.”
Here’s a tweet from Surface GM Panos Panay over the weekend.
We’re excited for the response to Pro. Some are having trouble getting it. Sorry you’re having to wait. We’re working hard to get u Pro ASAP
— Panos Panay (@panos_panay) February 10, 2013