The eateries are now using payment technology from Kirkland-based Viableware that allows guests to peruse a digital copy of the bill, calculate tips, split the bill, answer survey questions and then “self swipe” credit cards at the table. Customers use a stylus to sign the digital screen, and can choose to have a copy of the receipt printed off at the restaurant or emailed to their personal accounts.
It’s all made possible with the RAIL payment touchscreen interface, which mimics a traditional leather folder for restaurant bills. Viableware touts that this enables customers a more secure method of payment since the credit card never leaves the table.
“By incorporating the RAIL devices into our service, our wait staff can spend more time attending to guests and less time at the POS,” owner Ethan Stowell said in a press release. “Additionally, our guests can have the peace of mind that their card information will never be compromised.”
Viableware began testing its technology last year with restaurants like P.F. Chang’s, Anthony’s Restaurants, Dickie Brennan & Co. and Restaurants Unlimited.
CEO Joe Snell told us that he believes RAIL could transform the way people pay their restaurant bills.