Angry members of Solavei lash out after company throttles data plan

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Rate plans now start at $39 for Solavei members, many of whom are not happy that their data plans have been cut from 4GB to 2GB.

Solavei, the fast-growing Seattle area provider of mobile phone service, is facing a backlash from some of its members after the company announced a new rate plan which throttles the amount of data that they can use.

The company next week plans to institute a plan which cuts members’ data allotment from 4GB to 2GB, while keeping the monthly price the same at $49. Meanwhile, it is introducing a new $69 per month plan at 4GB; a new $39 per month plan for 500MB and a $29 per month plan for no data. The cut in data allotment is not sitting well with existing members, some of whom went to the company forums to let their feelings be known.

Many said that they will drop the service and stop marketing it to their personal networks, one of the ways Solavei has quickly grown to more than 250,000 customers.

Alan Mishell joined Solavei about nine months ago, but with the new rate plans he said he’ll be switching to T-Mobile.

“I understand they are free to change terms of service at will. I just think it’s a crap move,” he said.

Here’s a sampling from the forums of a few others who are upset by the decision.

This is total bull. This is exactly what the service rep said on the phone to me. As it stands, this month I have not yet used over 2GB of data, but many months I use between 3-4GB. This is a blatant change of the plan to half as much data or $20 more per month. Solavei is about to lose their most vocal supporters. The people who use more than 2GB of data are the ones who are connected to social media and are selling their product. Now they will be the ones who are leaving Solavei and telling everyone why to chose someone else. Get out while you can. Before this company goes under and you lose your phone number. You cannot port a number from a company that has gone out of business. Bye bye Solavei.

And another:

I have been with Solavei since Oct. 2012.  Not 100% happy with the service as I get a lot of drop calls on the T-mobile towers here in Houston.  I stay with Solavei because of the pricing plan of $49.00 and the business potential.  I do make a little money with Solavie, but since the change, two of my customers who only use the service and not in it for business are highly upset and one is definitely leaving at the end of his next month and my guess is the other one that called me will also.  The one who is definitely leaving refuses to pay the higher price for the same service and I don’t blame him  (That’s a $20 jump).  He uses the data for GPS directions for his business, but has never gone over the 4g.

I just purchased a bunch of marketing materials as I was going to ramp up my “sharing,” but now I will hold off.  I can not promote this at this point as this is just not competitive.  I join with the others in saying that we need to bring back the original $49 plan to stay competitive, otherwise Solavei will not last.  People will leave and others will not come.  Why would a service only member pay more money for less service.  They won’t.  They will just leave.

I also think that if they keep the $69 plan, at least allow tethering. Solavei execs, please listen to the will of the people who are the backbone of this business.  Please don’t let this great company with great potential die of a slow bleeding wound.

Solavei has attempted to curtail some of the damage, writing in a response on the Web site that the new rate plans “give members the freedom of choice and the opportunity to save more.”

Ryan Wuerch

Ryan Wuerch

In an email to GeekWire, company spokesman Jason Genther said that they developed the new plans with “careful consideration” of how members use the service.

“We are very confident our members will greatly benefit with the new rate plans,” he said. “We now offer even greater choice and value starting at $29/month – and with these new rate plan(s), we’ll be passing along millions of dollars in savings to the members.”

Genther said that they reviewed the service, and found that the vast majority of members uses less than 2GB per month. In fact, half of the customers used less than 500MB.

“With our new rate plans, over 75 percent of our members will pay the same amount or less, and 50 percent have the opportunity to reduce their monthly bills by switching to one of the new plans,” he said. Even better is that the majority of those that use over 2 GB of data are earning monthly $20 or more through our compensation plan of sharing with others.”

Even so, CEO Ryan Wuerch recently took to YouTube to explain the rationale for the new rate plans, noting in the 9-minute video that “data is the most costly element for every mobile service provider.”

“It is very important that we, as a company, have a baseline, a sustainable offering that can serve as our core value proposition in the long term,” said Wuerch, adding that some users who used more than 2GB of data per month may feel “penalized” by the changes. He later goes on to say that the “Solavei social commerce revolution is in full effect,” describing the strong community that binds members of the service together.

To date, Solavei has paid out more than $18 million to its members. Last month, the company — backed by the likes of former AOL CEO Jonathan Miller, Amazon Kindle VP David Limp and others — said it was on a revenue run rate of $67 million.

Solavei has stirred controversy since it was started, drawing criticism for its approach of rewarding members for signing up friends, family and colleagues for the wireless service.

The company’s members have been vocal supporters and advocates of the service, but that could be changing with the new rate plans since members have promised a certain service level at a competitive price.

“This is a slap in my face after I’ve put in all the hard work to find the 4G for $49 plan for myself, and then turn around and advertise it to my friends/family, the least they could do is grandfather in the old plans,” wrote one user.

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  • Toby Weston

    I believe Solavei will more than likely grow at an even more rapid rate. I have been able to help even more people sign up for service in the last week because of the new rate plans and reduce my own bill by switching to a lower rate plan. My father’s bill went from $110 with Verizon to $49 back in June by switching to Solavei. On his next billing cycle he will be paying $29 a month because he only needs the text and talk plan.

    Some folks will complain, but the overall change is in the best interest of the collective group of members and future members. A few members were angry, but plenty of Solavei members are even more excited with the new plans and see the potential for sharing Solavei with more people. If you have questions about the new plans or are looking to enroll, visit my site takeactionmobile dot com

    • Joy Jamon

      Obviously John Cook had to work hard to find those few people that had something bad to say about Solavei. I’ve been with Solavei for 6 months and I haven’t had to pay anything for the service in the last 5 months. Half the people I’ve referred are getting free mobile service at any level because they actually have friends and family that they care about and refer such an amazing service too. The new rate plans are even better because most the people I know don’t even use that much bandwidth and a large amount of my friends and family don’t even use data. They now only have to pay $29.00 a month, if even that. Solavei has changed the way I think about my wireless service and has even made my life better. Thank you Solavei!

      • Vanessa Pack

        Joy, you are so right! When it comes to the fact that John had to work really hard to find such negative comments. We know that Solavei is making a difference in so many families lives and all of the positive that Solavei has accomplished in just a little over a year cannot be covered up by a few negative comments that really have no substance.

        • Armand Dassault

          Solavei didn’t have to work hard to find negative comments, they are deleting most negative posts on facebook and their forums.

    • Silveryhat

      I live in the busy area of Maryland where the riches are, and you’d be surprise to see how many more people actually want to join Solavei now that they have the $39 plan on hand, it’s even more for the $29 because most of the time people use wifi at home and comcast/verizon gives them public wifi access anywhere in the city.

      The other the day I helped a couple to switch from sprint (here’s their expensive bill https://scontent-b-lga.xx.fbcdn.net/hphotos-ash4/1453485_700842816600439_1774805206_n.jpg) – the surcharges along is $26-38/mo that is almost as expensive as the $39 plan alone. They did the math before they decide to try Solavei, which saves them $110 every month and $2700 in two years. That’s worth the reason to share Solavei.

      Now on other hand, even though I do agree that there is great potential on the lower priced plans but something should be done to justify the $49 and $69 brackets. Most of other companies give 7GB or at least 6GB of 4G on their offer which is really competitive. I know sometimes price does not matter (starbuck isnt cheapest but people still buy, same for iPhone, Mercedes and many others), people will buy if they can see the values in the product. And right now the $69 plan is really not too attractive imo.

      http://www.peopleconnectpeople.com

  • roxanahannah

    The recent changes have given the majority a choice. Many are saving when previous to the new price-point options Solavei subscribers had to pay for the minority’s use. The fact is people love to complain. Every company that disrupts an industry will not please everyone…and that’s fine. What the naysayers do not realize is the best part of this article: “To date, Solavei has paid out more than $18 million to its members.” The solution is as simple as is this brilliant concept: share Solavei and get free mobile service. Never before have I been offered an option to manage my mobile service the way Solavei allows me. I’ll never leave Solavei.

    • Vanessa Pack

      I will never leave Solavei either Roxana :) Solavei is the number one mobile service provider and other mobile providers are feeling it!

      • roxanahannah

        Vanessa – too true.

        • alex weakland

          OMG! They would have to drag me out of SOLAVE, Lol!! I am a happy camper and looking forward to tomorrow’s blessings :) LET”S GO REVOLUTION!!

  • Ricardo Gloria

    I’ve been using the Solavei service since it launched and just by switching from Sprint we saved $260/mo. When we saw the referral program then it was even better, we were able to share the savings with friends and family which in return gave us enough income to pay for 100% of our monthly bill of 5 lines. Through the last 14 months we’ve learned the growing pains of any baby company and Solavei has never done anything to hurt its members, now with these recently added plans we can share the savings with more people and expand faster throughout the US and Puerto Rico. Since last week when the new plans came out I’ve seen and read so many stories on Facebook on how this has definitely gave many people the opportunity to get involved or save $10 or $20 extra from the already low $49/mo plan. The company made this decision based on over 80% of the population therefor while a few get angry and leave hundreds will come in and enjoy the savings, the service, and the benefits. I strongly believe that Solavei is injecting this economy and that is something we hadn’t seen in a long time. Solavei is here to stay and accomplish its mission “make commerce less expensive and even profitable”. http://www.purplelot.com

  • http://www.FreedomOfUnlimited.com/ Laura Wells

    There are many more happy members of Solavei than “angry” ones, it’s just that the angry ones tend to be noisy. I do not think this article is fair or written with an unbiased in opinion. Sure wish they contacted me or the hundreds of members I have spoken to for a quote for this article, it’d be a whole different story!

    I am SO glad that Solavei now has multiple rate plans! I am a very vocal leader who shares Solavei as often as possible. I am always on my phone. I use between 1.5-2 GB of data each month. I am extremely happy about this new change! My bill is staying the same at $49/mo (well, actually it’s free, but technically speaking…)

    My mom uses less than 500mb of data per month, and she used to pay Solavei $49/mo. Now, because of the new rate plans, she is going to be paying $39/mo. That’s $120/year back in my mom’s pocket, with just one click of the button.

    Some of the people that I have personally referred to Solavei have contacted me to help them look at their Solavei account to see what their data usage looks like. For most of them we have found that, like my mom, we were able to reduce their plan too!

    What kind of company publicly shares a way for it’s existing members to LOWER their bill? Most companies make lower plans for “new” members only. Solavei offers every member the opportunity to lower their plan to the one that’s best for them. Members can also simply refer a few friends and pay nothing for their phone bill each and every month.

    I love the transparency and integrity of Solavei. Our whole family loves Solavei. We are very happy members here! :)

    • Vanessa Pack

      We are Solavei and that will never change!!!!

      • BeezleBubka

        Other than when they decide to increase the price. Other than that, we will never change!

  • Taylor Daniels

    This article is clearly written without true knowledge of the power of Solavei’s latest act of generosity and how it has already positively impacted so many people. I, for one, have been able to save $20/month with these new plans and that was a much needed boost this Christmas for family.

  • Denise Gerrich

    Where did you get those people from, John? You had to dig pretty deep to find such negative responses to an amazing advancement in Solavei. I usually love your articles, but this one is written with an
    unfortunate bias that is based on a lack of knowledge of what Solavei is
    really doing for the people it has already reached in its first
    year…..including me. I am a single woman that uses my phone everyday and these new rate plans have actually reduced my bill by $10/month. I also shared it with 4 friends and for doing so, Solavei pays me an extra $20 a month every month, making my bill less than anything available on the market.

  • Guest

    Wow,.,really? John Cook..,.how many sources did you talk to before even publishing this?.

  • Alvinson Tio

    I have so many customers who were VERY HAPPY about the change–I have a family that were previously Verizon customers paying more than $320/month. Switching to Solavei saves them $100/month..because of the new rate plans, another $100 savings for them. My mom personally don’t need data–so we switch her to $29 rate plan this month that another $20/month savings for her. Love these changes–I’d rather have more options than just 1 option (i think you do too). Not to mention I’m getting my bill FREE..plus as a customer–I got to get cash backs to major retailers like Starbucks, BestBuy, TraderJoes..etc..People complain because of 2gig change? Come on… smh* http://www.thepurplecity.com

  • David Braylark

    Has there ever been a company that has not changed their rates? I have been happily using the solavei service for about a year now and have zero compaints. In fact, with the new plan I am actually able to save $10 a month now because I was not using that much data to begin with. That actually surprised me because I am on my phone 24/7 playing games online etc. I suppose everyone is entitled to their opinion though. On another note, what does it matter how much it costs if we have the opportunity to get it for free anyway. For more info visit http://www.davidbraylark.com

  • Mike Quaranti

    Not sure what Solavei members you have been talking to but me and my team are extremely happy with the rate plan changes. My Dad who is not a data user at all will save $20 a month because he will no longer have to pay for a service he does not use. Solavei ROCKS & will be here for the long haul!!!

    • Vanessa Pack

      Solavei Rocks and we all know it :) The whole world will know it soon!!!

  • Piterson Massenat Desir

    I was one of those that was initially upset at the changes in plans but then realized, me being upset was a selfish thing. We introduced new plans that benefits people that use less or no data. they save 10 or 20 dollars monthly because of these new plans. Thousands of people will save. It’s a beautiful thing. We are here to make commerce less expensive and even profitable. I’d rather drop 2Gb of data for others to save more than keep the one plan and have everyone pay 49 monthly, if they use internet or not. we’re just being fair. For those that used more data, you can get the 69 dollar plan, refer 3 and you’re back to 49 a month. If now then. well, you have options. This is something great happening!

  • Jose Miranda

    The recent changes that Solavei has made have been a great answer to the countless individuals that do not use that much data. I can see how many “network abusers” would be upset at the changes (not being negative here). Nevertheless, Solavei’s motives have never been selfish ones,but rather, what is best for the masses. Solavei is has always looked out for the well being of others.
    I have been with the company Since September of 2012 and have loved it! Please keep in mind that NO COMPANY is perfect. If you have found one, then the fact that you are part of it just made it imperfect.
    My family and I have seen hundreds upon hundreds of families benefit from Solavei and it rewards programs. WE have seen individuals avoid eviction from their homes, to putting extra food on the table for their family. My previous mobile provider NEVER even THANKED me for all the many people I referred to them for the 10 years I was with them.
    Whoever is writing this article truly need to take a closer look at what is truly FACT versus just personal opinion. THE FACT IS that Solavei is a Social Commerce Company that is helping many people better their lives. The opinion that there has been ” drawing criticism for its approach of rewarding members for signing up friends, family and colleagues for the wireless service” seems to me that is a lack of true knowledge and is inaccurate.
    The fact is that people do not like change. However, when change is done to help the masses, I encourage you to consider understanding the big picture.
    More options and more plans do help the masses. Regardless of people’s criticisms Solavei is moving forward and moving strong. “the dogs may bark, but the train keeps rollin’ baby.”
    Let them criticize all they want. While those that grumble and complain go crying like babies throwing a tantrum to others, I will go about changing and improving people’s lives with Solavei.

    WE joined Solavei to save $185.00 a month with our previous provider, never thinking it would reward us with a 6 figure income.
    Our entire family is grateful for all Solavei has done for the thousands of people we have been able to personally touch! THANK YOU SOLAVEI for impacting our lives and PROVIDING us EXCELLENT service!

  • http://www.TextTalkSave.com/ Tony Bouie

    I find it interesting that this article seems to be taking the view that a technology company shouldn’t evolve based on a year’s worth of empirical data. I wonder what Google, Microsoft or Apple would look like today if they didn’t evolve and adapt. I know they wouldn’t be in the top 10 US based companies by market cap. Every CEO worth his/her metal does an internal analysis on its products and/or services to make sure that everything the company is doing falls in line with its original mission and vision.

    Since a vast majority of users were not even using the allotted data, it seems natural that new plans would be introduced to more effectively use investor money and service its customers.
    Both of my parents and my daughter were only using 500MB of data or less. That saved money every month for each one of them. I consider myself a power user who is wise about data usage because it is costly (I got charges with my last carrier monthly). I use wifi whenever possible and I typically use 2.5GB of cellular data monthly. So I am staying at the 2GB plan. My wife moved to the $39 plan which saved me even more money.

    The comment that was quoted about people going straight to T-Mobile is kinda funny because even if you are JUST a customer, we all know that EVERYONE refers something eventually. So denying yourself the ability to get rewarded by Solavei’s referral rewards program when you purposefully or accidentally share the service in the future is something I wouldn’t do.

    I know Solavei is here to stay. The business model if simple, yet profound and time will vet that to be true.

    I look forward to an article from John this time next year. A DEEP dig will be needed to find these types of comments. #BAMfamGroup

  • tellingitlikeitis

    This article is crap and seems to seek out all the negative reviews of Solavei when it is a fact that the majority of the comments and posts are positive regarding the change (just read for yourself above and below this comment). While there are some unhappy and uninformed customers, they are just that, uninformed. Most of them do not know how much data they are using, the change won’t affect them, or they just plain like to complain about something. Yes, the change in plans made me upgrade to the $69 option, but it also allowed me to lower the plans of the rest of my family to better accommodate their data usage needs, in turn raising my personal bill $20 but lowering the bills of the rest of my family by $100, so overall allowing me to save $80 MORE a month than I was before the changes went into effect.

    Now let’s address all this talk of being “grandfathered in.” Doesn’t this usually refer to someone in a CONTRACT??? Solavei is a prepaid month to month service, with NO credit check and NO contract. So what contract are you wanting to be “grandfathered” into, the one that you can leave at any time..? The best part is that a majority of the members who were originally angered by the rate plan changes, have now been informed as to why the changes needed to be made and are now just as happy as the rest of us but the author chooses to seek out the negative rather than show the positives of what we now have to offer. I’m sure he is just another one of those customers who likes to complain no matter what the product or service, just because he can’t have it exactly the way he wants it. I guess it’s a good thing that you are not in contract and can leave any time you choose, oh wait, I guess that would be another positive thing about Solavei, hmm, go figure.

  • Pamela Moses Ayers

    Well Thanksgiving is over; let the
    complaining & negativity begin….

    People do not like change & love to crab & complain. There are always going to be a few people
    that are unhappy when something changes, but they were probable unhappy before
    the change.

    I would have to bet if you were to have asked member across the US & Puerto
    Rico that are members of Solavei® they would disagree with
    this article.

    Solavei® has disrupted the mobile industry in the last year with its
    refer-a-friend business model that attracted more than 330,000 new members and
    paid more than $18 million in the past little over a year to its members
    instead of $8 million for a 45 second commercial at a sporting event on TV, Well
    Guess WHO paid for that commercial … that is right the customers that pay their phone bill each month with “those companies”..

    I have not paid a phone bill for over 6 months and ask me if I have any
    complains with the Solavei® service & how much it cost;
    I have literally used it across the United States from Michigan to Florida and from Florida to California.

    Ask me if I am complaining when Solavei® directly deposited money on my Solavei Card, which can use to receive cash at ATMs or make purchases everywhere Visa® is accepted, because I have help people save money or earn their cell phone service for FREE each month.

    Ask me how many of the members on my team are happy with the service cost & are even happier with the change! That’s right a lot of people are trying to be better stewards of their money and like the fact that if they use the WIFI at their home so they don’t use a lot of data and NOW can pay even less that they were before the change.

    Ask me if how being a Solavei® member and have access to Solavei® Marketplace, a cash-back shopping program, at no additional charge when using my Solavei® Card has saved me even more money.

    Ask me how Solavei® Marketplace increases the value of Solavei® to its members beyond exceptional mobile service with card-linked cash-back and discount offers from more than 16,000 large and small retailers nationwide, including a majority of the top 30 largest U.S. retailers.

    Ask me If you have questions about the new plans or are looking to enroll, visit my website at http://www.PurpleVisaCard.com

  • Carrie Strimel

    I feel I need to respond to this article. Solavei just had a major change, for the better! I did hear that a couple people were upset by this new change, but there are literally thousands who are extremely excited! Solavei is doing Exactly what they said they would do. Solavei told me they wanted to make commerce less expensive and even profitable for its memebers. They did not say they wanted to be the cheapest price or that solavei will only work for a few. These new rate plans are awesome! Many of my friends just lowered their bill and I’ve loved hearing them get excited! What would be really cool, is if you did a solavei review article about the new plans and ask a proud solavei member, like me, how Solavei has truly changed my life. As a mom of a special needs child, solavei could not be more perfect for me and the people I know. Solavei is truly changing the way business is being done, and I could not be more thrilled to take part :) GO solavei! And boo to the couple people you quoted in this article for not seeing the vision of Solavei.

    • Vanessa Pack

      That’s right Carrie! Solavei is changing everyday for the better and there are so many more changes to come. Those of us who are flexible and willing to change will see the rewards and benefit and I hope that is everyone we know and love. Go Solavei!

    • DeltaBlues

      And Boo! to you Carrie Obama Strimel, for not respecting other people’s freedom of speech and their right to speak about being ripped off and hoodwinked by Solavei.

  • Barbara Warren

    I am very surprised at you GeekWire that in your biased article you found the worst possible complaints you could find! I have been a member and avid promoter of Solavei since its beta days. In the community that I deal with every single day are single parent family homes, fixed incomes and people just needing a break couldn’t afford the $49/month service. Until the change I was constantly asked about lower rates especially from parents with young teens that they preferred not to have data. I’ve worked retail and everyone knows in order to stay viable there must be change for the greater good. With change come greater opportunities.

    Solavei listened to the field of leaders and from my own experience people wanted and welcomed a lower rate. This is an excellent opportunity for all of
    us to help those in need; we are not competing with other providers in the
    sense of providing only cell service at a competitive rate; other providers
    also throttle their consumers and cut them off without a simple warning. Solavei is very generous by sending you a text message stating you are getting close to your limit, but they have also provided a way to monitor your data usage as well in which some of the complainers refused to look at convinced they used more data per month than actually was recorded. Our mission is to make goods and services less expensive, but you can’t do that if people are abusing the service because they can. There were people using in excess of 10-13 Gigabytes of data and paying the same rate as someone who used little to no data at all. Now is that fair to the other consumers, I think not!

    Ask me if I complain to receive a payment on the 12th of every month…NO, ask me do I complain when I go out and purchase bulk smartphones to giveaway to people in need…NO, ask me do I complain when I use my Solavei Visa Card and received up to 20% CASH BACK when making purchases at my favorite retail/online stores…NO. So I say to you the ones that are complaining have absolutely nothing else to do. Out of 300,000 people who have
    enrolled those 3 complaints is all you can come up with? How about getting the other side of the story from the thousands of HAPPY members?

    Solavei has provided an opportunity for my parent to lower
    her cell bill because she uses NO data, one member has a family of 7 could barely afford the $49 plan and now has the opportunity to lower it to $29, single mom of 4 can now afford that much needed cell phone to be in contact with her
    children while at work, my seasoned members on fixed incomes now are able to
    budget in cell service. This is what makes Solavei different from any other company out there with their NO CONTRACT, NO CREDIT CHECK and the ability to get their service for FREE. This is what it’s all about; change; a
    welcomed change to meet the masses and their particular needs.

    I can tell you, I am very stokes about the forward progression of Solavei as well as my team members having the opportunity to impact the lives of others; when the new rates were announced my network grew 9 new people in less than 24 hours because my members get the “BIG” picture in that we are much more than just a cell service provider; we are a company that cares for its members.
    Let us not forget we are still compensated in the same manner as before even with the new plans in effect. Consumers now have the FREEDOM of Choice and that’s what America has always been known for, the land of the free, opportunities and dreams coming true. At the end of the day, it’s not about
    Solavei, it’s about whom we share the opportunity with………and that’s YOU! “ROCK ON” Solavei as we continue to move forward with giant leaps and bounds.
    If you want to find out more information about Solavei’s new plans visit http://PurpleDIVAMobile.biz

  • James Leonhardt

    I’ve been a Solavei Member since May 2012. I’ve watched the company grow to over 300,000 enrolled members – some joined for savings, many for free mobile service and others to create a residual income with our rewards program. I had been with AT&T 6 years prior to learning about Solavei and was paying over $150/month. By choosing Solavei I immediately saved $100+/month and received the same, if not better, mobile service I had with AT&T. I shared it with several close friends and business associates over the past year – many of which now earn an excess of $1,000/month simply by sharing the value of Solavei. We originally launched our company based on a mobile platform of $49/month which was a great price point at the time. Our intent was to never compete with other companies on price but to create immense value for our members. Recently we launched Solavei Marketplace which allows all our members the opportunity to earn 1-20% cash back at over 16,000 merchants online and in stores. With our new plans members have the ability to take control of their mobile bill and customize a program to fit their individual needs. Our goal is to positively impact the lives of millions and pay our members an excess of $1 Billion in rewards. The new Freedom of Unlimited options will attract more people to Solavei with the ability to start at a lower plan and escalate if needed. The future of our company is bright – 2014 will bring additional products/services, more member rewards and international expansion. I would encourage everyone to continue being a part of this social commerce revolution. Five years from now people will be looking back saying, “I remember when they only offered mobile service,” – much like what we say about Amazon when they were simply an online book retailer. More than mobile and looking towards the future – http://www.jamesleonhardt.com

  • Erin Wolf

    Change in life as well as change in business is a constant – we can choose to ACT or REACT. With every change, we have an opportunity to embrace it and look at all the positive aspects, or we can choose to be negative and complain. As for me – the thought of complaining never even crossed my mind – celebrating how this change expands the Solavei opportunity certainly did!

    Look at what Solavei has given to those who have shared the message – $18 Million Dollars in a little over a year’s time! In the 20+ years our family has used various other carriers, not one time did any of them send us a check. What an incredible blessing Solavei has been not only for our family, but for all the people we have referred to Solavei. We have not had a phone bill for our family of 5 – all using smart phones – in over a year, AND we have been compensated well for helping others do the same.

    When Ryan announced the new plan, I could not have been more excited. Now we have the opportunity to give choices to all of our members, and we can change our data plan easily online month to month. My Mom will now start saving $20 EVERY MONTH (that’s $240 per year!) because she only texts & talks. And although I use data most days when I am out – maps, looking various things up on the internet, etc, I choose to connect with Wi-Fi if it is available as it is faster and helps keep my data usage down. In the last 3 months, my highest data month was only 1.3 GB!

    Thank you so very much, Ryan, and the entire Solavei team for giving this Stay-At-Home Mom a tool which has enriched our lives by the relationships we have been developing, the families we have been able to help, our own family finances (college is right around the corner!), and our non-profits which we can give more to now.

    Solavei will continue to grow and be profitable, Solavei will continue to give generously to its members, and Solavei will continue to enrich the lives of those who embrace it for all it was created to be!

  • Vanessa Pack

    Solavei Members are Ecstatic that they are able to
    help their loved ones save as Solavei Continues to GIVE BACK!

    John please notice that I gave this gossip story a new and improved title that better fits Solavei! First of all John, how long did it take you to “COOK” this story up? In my opinion it is best to focus on positive stories rather than trying to discover negative gossip in hopes of tearing down someone’s dreams to help millions of families worldwide save on services they use regularly. Our family has been with Solavei since the beginning and we are Proud Founding Members of Solavei. “We are Solavei” and because of Solavei our non-profit foundation the Ayden Rae Foundation will be able to reach our fundraising
    goals and help save mothers and babies who suffer from Hyperemesis Gravidarum (HG). The foundation has saved $950 because we switched to Solavei, on mobile service alone and now we have the opportunity fund-raise as well. Solavei is a win-win for everyone and it just got better with the new plans that Solavei has launched.

    We are so glad we saw the amazing potential that Solavei offered members and we know that the sky’s the limit with Solavei. What other mobile provider do you know that provides a giving back program like Solavei does? Just so you know Solavei is not just a mobile provider! Solavei is going to unleash some of the most amazing programs for more of the necessities that members already pay for, helping members gain financial freedom. Our family has hope now; thanks to Solavei and our hope is that others will see just how brilliant Solavei is. No matter what Solavei is going to continue to grow and give back to the world. I love Solavei’s Vision & Mission… We are a community that continues to give back! Thank you, Solavei & Ryan Wuerch. Just know this Solavei will become a household name it already has in my household.

    P.S. One of your sources may not be a credible source as they say they make a little money with Solavei however, they can’t even spell Solavei correctly. Solavei is not “Going Under” as the Solavei Revolution has just begun and Solavei is just getting started. I can’t wait to be celebrating with Solavei
    when we announce that we have 1 Million members. http://www.makeadifferenceandsave.org

  • Matt Salandra

    Solavei is still being true to the mission: “To make commerce less expensive, and even profitable for its members.”

    I joined Solavei and haven’t had a cell phone bill since. We are still the only place to have a FREE bill, so I don’t understand what the big deal is.

    Change shows that we are wiling and able to adapt, to help sustain a successful future. A future where Solavei is in the same category of Amazon, Facebook, E-bay to name a few. We are rapidly growing and these changes do not hurt a single member.

    Most members use under 2gigs!
    %50 of members use 500mb or less!

    Almost every member using 4gigs is making at LEAST $20/mo from Solavei….
    (“bc they are the ones using social media etc”)

    That means $49-0 for 4gigs of data… then show me where else you can get that. Then tell me how thats not less expensive or even profitable.

    Did I mention our marketplace? ;)
    Solavei Rocks!
    Happy trios!!

  • John

    Solavei just send all their kiss ass to comment when they know the least they could of done is too grandfather their hard working members with the $49 4g. It’s that simple!

    • Alvinson Tio

      I don’t kiss ASS, I WORKED my ASS off to get my cellphone bill FREE– and it work! It’s that simple.

    • Barbara Warren

      Why would we need to be grandfathered when we have NO CONTRACT?

  • John

    All this positive comments are only from the Solavei cheerleaders , that want to kiss ass.
    The reality is Solavei took away 2g of our $49 plan after people been working hard sharing. Now we got fed up members after they changed to Solavei .

    • Barbara Warren

      I don’t take too kindly to your remarks. I a active duty service member serving everyday for your FREEDOM of choice; I have NEVER kissed behind and don’t plan on it now. The only ones that I see complaining are those that were abusing the data service; 13 gigabyte of data is ridiculous when paying the same price I’m paying every month let alone every other member. You obviously have lost sight of the mission of Solavei. Learn some discipline when it comes to data, Solavei provided you a tool to track your data (or use the one on your phone) and a few of you refuse to adhere to warning text that were sent. At the end of the day look at the bigger picture which has nothing to do with you but do want to give consumers as a whole a choice to determine what their needs are and how our plans can fit into their budget. For every 1 of you that leave 5 will enroll. Why not look for the positive in the new plans; more people will be able to afford service with these new options especially in my community of Fort Sill, OK.

      • DeltaBlues

        Brainwashed Barbara

  • Karen Imhoff

    We were elated to hear of the new rate plans offered by Solavei this last week. After checking the history of our data usage we were able to lower 2 of our 3 accounts to the new $39 plan saving us an additional $20month on our cell phone bill. Even better than that was telling my dad, who lives on a fixed budget, that he now has an option to have a $29 no data plan. He was more than excited to make the change from $49 down to only $29 for a plan that doesn’t make him pay for data he doesn’t plan to use. Thank you Solavei for giving us a choice!

  • http://www.CellTeam7.com/ Jeff Pomeroy

    I have been with Solavei since October 2012. Before Solavei
    I paid over $120. per month with Verizon. I thought well at the least I would save
    over $71.00 every month and over $852 a year.
    So I took my money and made the decision not to give it away to Verizon
    and rather put it into investments and at 5 years just the simple math is over $4260 plus investment earnings. This was a NO brainer. Then back in 2012 after having the service for a few weeks I decided to start sharing with my friends and they too wanted lower priced cell phone service.

    Fast forward to today. I now as of 3 months ago decided to work with Solavei on a full time basis as independent member. The new rate plans are
    a blessing to so many. I now have new customers that have come to Solavei just for Talk & Text for only $29.00. I have saved in my family alone over $100 per month just customizing my current family rate plans some of our lines have data and some do not. I personally use less then 1GB of data because I use Wi-Fi as much as possible and have educated myself on data usage and that has saved me money. I also teach others how through managing their data usage they are able to keep their cost down.

    The best part of this new and very different company is they will reward you if you choose to share and you can be rewarded month after month with FREE phone service. Now ask yourself what other carrier does that, really? I love this company and the fact they want to give back to its members with exceptional value, service and pay you for sharing.
    Seriously look at this, No contract, No Overcharges, No Roaming Fees, No Activation, No worries and No Gimmicks. Now with the FREEDOM to choose your plan and Marketplace where I can save even more in local shopping. What is there not to like when it comes to putting more control and money back in my pocket.

    http://www.cellteam7.com or just call me if you want to now how to get FREE service. 971-267-0258

  • http://www.CellTeam7.com/ Jeff Pomeroy

    I have been with Solavei since October 2012. Before Solavei I paid over $120. per month with Verizon. I thought well at the least I would save over $71.00 every month and over $852 a year. So I took my money and made the decision not to give it away to Verizon and rather put it into investments and at 5 years just the simple math is over $4260. plus investment earnings. This was a NO brainer. Then back in 2012 after having the service for a few weeks I decided to start sharing with my friends and they too wanted lower priced cell phone service. Fast forward to today. I now have as of 3 months ago decided to work
    with Solavei on a full time basis as independent member. The new rate plans are a blessing to so many. I now have new customers that have come to Solavei just for Talk & text for only $29.00. I have saved in my family alone over $100 per month just customizing my current family rate plans some of our lines have data and some do not. I personally use less then 1GB of data because I use Wi-Fi as much as possible and have educated myself on data usage and that has saved me money. I also teach others how through managing their data usage they are able to keep their cost down. The best part of this new and very different company is they will reward you if you choose to share and you can be rewarded month after month with FREE phone service. Now ask yourself what other carrier does that, really?
    I love this company and the fact they want to give back to its members with exceptional value, service and pay you for sharing. Seriously look at this No contract, No Overcharges, No Roaming Fees, No Activation, and No Gimmicks. Now with the FREEDOM to choose your plan and Marketplace where I can
    save even more in local shopping. What is there not to like when it comes to
    putting more control and money back in my pocket.
    If you want to learn more on how you to can be rewarded and put more money pack in your pocket then its time you take control. Call me or email me to get the real scoop. 971-267-0258 / jeff@teampomeroy.com / http://www.cellteam7.com

  • Kevin

    These comments are interesting, as I don’t agree with the majority of them. For me personally, my rate did not change. But for a full quarter of the user base, it did. The majority of that group is going to leave Solavei. There are better deals for them elsewhere. In fact, all 4 of the new plans are beaten by various other companies who are offering more service for less money. Prior to this change, Solavei was the price leader. For those of us who share Solavei, we can no longer offer the best value to people. Now we can offer a mediocre value. Personally, I don’t lie to people so I doubt I will be signing anyone else up, because why would someone wasn’t to pay more than the competition for less service? They wouldn’t. I am extremely disappointed in the change and think that all of the kool-aide drinkers who commented here are in for a ride awakening very soon.

    • Alvinson Tio

      Solavei is not just a mobile service company, It is a Social Commerce company and its mission is to make Commerce less expensive and even profitable for people. Some people don’t see this so they leave after the changes, 1 person will leave but 5 new ones will join. $29 to start a business, who doesn’t like that. Wide awakening eh? watch us!

    • Carrie Strimel

      You are incorrect, we do offer the best VALUE. Free mobile phone service, solavei marketplace, a community of people coming together to make a change for the better. That sounds like a great value to me! What you meant to say is Solavei is not the “cheapest” plan. Well, Thank goodness! I’d rather give people the best value for the money not the cheapest option.

  • Bill Dalessandro

    There is always going to be a few that don’t like change, but that doesn’t represent the majority of the Solavei organization. I myself and most of my team of over 1000 Love the changes, they have just lowered everyone of our bills and created more options to close more deals! I have been with the company since day 1 and I’m not going anywhere. When writing an article I think they should get both sides but who am I ! Catch me on FaceBook if you want to know more of the real deal! Thanks Bill Dalessandro

  • Ken Jefferson

    I have been with Solavei for 14 months. I love the choices we now have. I was able to lower my two lines to the $39 plan and saved an additional $20 per month. I have a fairly large network within Solavei, and I only heard one person compalian and it was a guy who joined two days prior to the anouncement. He actually signed up during a FREE Month promo so he got 4G for 2months for only $49. He is getting what he paid for, and there is no contract so he can leave after the two months. Until then he can actually evlauate how much data he actuallt uses, as many peope think they use more data than they usually do http://www.justpayzero.com

  • Yoly

    The removal of the flagship plan is death..

    yolandavidal79 Nov 24, 2013 3:21 PM
    I totally agree with you and you couldn’t of said it any better. However, just a correction, they never offered unlimited 4g. They offered unlimited data with 4Gigs of highspeed! After that you were throttled to 2g speeds or turtle mode, no…more like sloth mode!! They should have never touched their original plan and should bring it back forever! They say they did it in the benefit of the “Solavei Community” give me a break! And what? They planned on staying with just these memebers? What about the rest of the population? What are we supposed to offer them now when this is no longer competitive and they can get more for less somewhere else? If they looked at the industry trend, did they not see that data consumption is growing? As a business you try to offer your present clients more value, which they did with the 29 and 39 for all those none or little data users. But as a whole business you study the entire industry and offer a great products so that you can continue to grow! With what they have done all they have achieved is to keep their present clients content, but have diminshed the power they had given them to compete and keep Solavei growing. They have reduced their demographic to the low data users. What they haven’t accounted for is the new generations which are already using more data and are predicted to use even more. These new generations are the ones that are going to be potential Solavei clients who in turn keep Solavei running, but that won’t happen if across the street they are being offered a better deal. Take a look at data trends and see for yourself how the industry has been and will continue heading in that direction. If we can’t compete in that sector and stay competitive, which i dont see how that isnt possible with all the savings they are having, then soon enough there will be no more Solavei and worse of all there won’t be this incredible business for those who work at it. All there will be, is time and effort that will have been in vain. All there will be is resentment, anger, and sadness, to replace excitement, high fives, and above all DREAMS that will never come to be. I love you Solavei, but you know that it is a wrongful business move what you have done.
    210 Views Reply

  • Yoly

    The removal of the flagship plan is death..

    It seems to me that all the solavei cheerleaders gathered here..
    However, just a correction, they never offered unlimited 4g. They offered unlimited data with 4Gigs of highspeed! After that you were throttled to 2g speeds or turtle mode, no…more like sloth mode!! They should have never touched their original plan and should bring it back forever! They say they did it in the benefit of the “Solavei Community” give me a break! And what? They planned on staying with just these memebers? What about the rest of the population? What are we supposed to offer them now when this is no longer competitive and they can get more for less somewhere else? If they looked at the industry trend, did they not see that data consumption is growing? As a business you try to offer your present clients more value, which they did with the 29 and 39 for all those none or little data users. But as a whole business you study the entire industry and offer a great products so that you can continue to grow! With what they have done all they have achieved is to keep their present clients content, but have diminshed the power they had given them to compete and keep Solavei growing. They have reduced their demographic to the low data users. What they haven’t accounted for is the new generations which are already using more data and are predicted to use even more. These new generations are the ones that are going to be potential Solavei clients who in turn keep Solavei running, but that won’t happen if across the street they are being offered a better deal. Take a look at data trends and see for yourself how the industry has been and will continue heading in that direction. If we can’t compete in that sector and stay competitive, which i dont see how that isnt possible with all the savings they are having, then soon enough there will be no more Solavei and worse of all there won’t be this incredible business for those who work at it. All there will be, is time and effort that will have been in vain. All there will be is resentment, anger, and sadness, to replace excitement, high fives, and above all DREAMS that will never come to be. I love you Solavei, but you know that it is a wrongful business move what you have done.
    210 Views

  • Bob Jones

    Cheerleading aside, the MVNO’s do not pre-pay for unused data. They are billed for actual data use. So if truly 75% of users were “unaffected” by this, then there was no savings from changing their plan either. Bottom line is Solavei started this revolution with a strong, competitive plan. Any other value or ability to generate revenue was “icing on the cake”. Plan changes went from being strong (beating most competition in either price or service) to being quite weak and you can find stronger plans with more features and data at better prices. ESPECIALLY if you have multiple lines of service. T-Mobiles new pre-paid family plans you can have a second, third or fourth line with 500MB of data for $10 a month NOT $29 for NO DATA. 2GB’s on those additional lines for $20 a month NOT $49. The math works out OK for a single line user. Have three or more lines and the scale tips heavily back to TMO’s offerings. Add in additional features like Wi-Fi calling and tethering, or even better consistent MMS usage instead of many models of phones that cannot send MMS messages from Solavei for a variety of yet unresolved tech issues.

    Currently with 4 lines in the family I pay $196 per month. I
    have 2 trios so I earn back $40 per month so a net of $156.

    My monthly average data usage is just under but close to 2GB’s
    for the last three months, but year to date I clear that roughly 1 out of every
    3 months, and depending on length of work days, travel and some other
    things I frequently need more and cannot be in a situation of being at a client
    office or out of town and being throttled unexpectedly. I can however live
    inside of the 4GB limit easily. A second line on my account (my oldest son)
    hovers around 3.5GB per month. That means his and my accounts will need to go
    to the $69 plan, raising our “net” cost to $196.

    Two lines on our account can easily stay below 2GB of data but
    average just over 1GB keeping them at the $49 plan and too much data to drop to
    $39.

    By comparison with Tmo’s new rate structure for their pre-paid.

    T-Mobile’s pre-paid for 4 lines breaks down as follows.

    Line 1 – Unlimited (no throttling at all) $70

    Line 2 -
    Unlimited
    $50

    Line 3 – 2.5GB Data
    limit
    $20

    Line 4 – 2.5GB Data
    limit
    $20

    Grand Total is $160!

    So we save $36 per month, have higher data limits on all phones
    including a true, unthrottled amount of data on the first two lines. But we
    also gain LTE on our two LTE enabled phones, which Solavei currently doesn’t
    have. We also gain higher HSDPA (base 4G speeds) as Solavei along with Simple
    Mobile and other MVNO’s are limited to a max speed of 15Mbps on Tmo’s network,
    that limit doesn’t apply to true Tmo customers. In the Seattle area where I am
    the general 4G speeds are hovering around 24 to 26Mbps not the 15 that Solavei
    customers are limited to. Granted 15 is still faster than many other carriers
    but….

    Also added to this is wi-fi calling. Meaning if your house has
    voice coverage issues, or you are somewhere without voice coverage but can get
    a wi-fi connection you can still make and receive calls. Sprint and other
    companies have offered “devices” basically mini cell towers that plug
    into your home network to use your broadband to provide a small bubble of
    coverage. Tmo gets takes this several steps farther by doing it over any data
    network direct from the phone via wi-fi.

    Solavei was a great idea and I don’t regret jumping on board. At
    the time I signed up similar plans from Tmo or others would have been more. Now
    they are less. Here is the thing, many of those in my trios probably don’t use
    2GB’s but just based on “things changing and getting less” are now upset. I’m
    upset too. If all else were equal and Solavei worked out $10 cheaper I’d be
    upset but probably not leave. For $36 a month less plus multiple increased
    features and or services and leaving becomes a no-brainer. If I were to lose 1
    person I’d cut my trio pay in half anyways and from what I have already heard I
    am probably more likely to lose 3 or 4 people which means a loss of $40 in trio
    pay which then makes Tmo $76 a month less for my four lines! I have heard from
    every single person I’ve signed up and all of them feel cheated, taken
    advantage of, and are universally angry. Other’s I’ve heard from have mentioned
    similar responses.

    One thing that isn’t considered. Solavei and the cheerleaders are basing this on “most people not being affected” and that is based on 3 month average usage.

    Well maybe you weren’t using all 4GB’s very often (nor was Solavei paying for it if you weren’t using it). BUT imagine situations where once or twice a year you need it. Maybe it’s an annual business conference you need to attend and there is no wifi in your hotel? Maybe there is a death in the family and in making the arrangements and communicating with loved ones your data usage exceeds the new 2GB limit and you are now stuck instead of having the previous limit you had?

    If the throttling was from a 4G speed to 3G speed it wouldn’t be so bad. But the Edge (2G) speeds are so slow that it becomes unusable. I can’t even refresh the gmail app while on Edge speeds. So it’s not like a small gamble if you hit the limit with slightly reduced speeds. It effectively stops working because edge is so incredible slow. So even though most were not hitting the data caps, having that “buffer” ensured proper speeds. Now many will hit that limit and go from fast data to virtually no data.

    The result of numerous people hitting those limits? Yep lots of defections.

    It’s not about backing the company regardless of changes, or trying to spin things in a positive light regardless of what they do.

    It is simply value for dollars. The original formula provided a solid, competitive value with some perks. It is now not competitive and beat by many off the shelf plans from T-Mobile, AIO, H20, Simple Mobile, Virgin America, Boost and Verizon.

    That will change this companies dynamic immensely.

  • alex weakland

    Solavei has provided a new way to see cell phone industry, I found Solavei on Facebook from one of my connections, at the time I was with Verizon paying a total of $270 a month, I quickly asked questions and did my own research, it all made sense, the vision of solavai is clear and I understand it,
    The opportunity, creating a new avenue to expand worldwide and creating a better economy.
    The company is doing what all companies do, evolving into creating to establish, the foundation is solid, for those of us that understand Solvei’s vision we will continue to be part of this great massive movement, I personally did not understand, What a GB or 4 G was till I encounter a problem with Verizon back in 2011 when internet was been promoted for other devices, I did not know that you were limited to use data unless you pay for more, you would acquire more.
    Since then I have learn navigation vs speed & usage.
    I am a proud member of Solavei today, I treat this as my own because it is my own is up to me to get all that his correct, I do the same for all those that I personally train, give proper information so we do the to same for all of our clients, best of all with the $29 in place we have the more to offer to those that don’t use data, my aunt and uncle were paying $49 now their bill is reduced to $29.
    Now just now people are starting what it all means when it come to utilizing data and how it works.
    In love Solavei, I am a thousandier and I will continue to be part of this Revolution because is giving that hope that we hope to achieve. “FREEDOM”

  • Tray-C

    Solavei is a wonderful company that is doing something that no other cell company is doing! These new options give people a choice and have actually saved many people even more money, not to mention still giving them the same opportunity to make money as well. No company is going to please everyone all the time! However, I feel that there is a huge market of people for what Solavei offers and this company won’t be going anywhere for a very long time!

  • http://ANewDayRealEstate.com/ JC Li “The Connector”

    I am one of the ‘founders’ of Solavei and have earned free phone service by having a bunch of my friends enroll for “unlimited” service. Solavei first moved customer ‘service’ out of the country making it hard to get support, then cut my earnings almost in half by changing their comp plans, have banned me from making posts on their message board and now have throttled our data.

    I’m not happy about these changes, because I put my name on the company to my friends and family and it is not living up to it’s word. I cannot control what they do – but can no longer stand behind them. Who knows what they are going to pull next?

  • Chad Williams

    It’s amazing how many people Solavei have helped, (and how transparently they direct them to dogpile a comment stream like this #amateurhour), but these changes make Solavei’s core offering non-competitive in the market – and that spells trouble. On the high end, you can pay $1 more to T-Mobile and get unlimited LTE, T-mo support and phone selection/offers, etc. The cheaper plans are undercut by Republic or StraightTalk or TracFone, et al. Solavei seems to have forgotten that even products sold in an MLM model need to be competitive on their own. At the end of the MLM day, there must be a final buyer – someone who chooses the service on it’s own merit, not because they want to be an MLM seller themselves. Pampered Chef, another MLM star, became popular and was acquired by Warren Buffet’s Berkshire Hathaway because they deliver unique products at a competitive price – not more expensive products and a promise that they’ll be free if you can manage to sell them to your friends. These changes force Solavei’s ‘members’ to sell a more expensive (and in some cases, less robust) service to their friends and family with a promise that it could be less expensive if they can sell 3 more people. There is a group of people for whom that works, but it’s much smaller than the potential market initially targeted by Solavei.

  • Ashley Montgomery Hanson

    I drove past the AT&T stadium and I thought of all their customers paying for such an extravagant building on my way to Six Flags in Arlington. While in Six Flags, I rode a ride that is sponsored by MetroPCS. I was able to enjoy that time at the amusement park with my family because the advertising dollars for Solavei go in my pocket for sharing. Solavei believes that people are the better way – and I agree. Bottom line is, our service is highly competitive, and we are the *only* company that rewards its members for sharing Solavei! I’m a happy and proud member, and so excited for what the future of Solavei holds! #SolaveiUP

  • Get ready for Ryan letdown

    All I can say is “people that ignore history are bound to repeat it”

    I am glad there are so many passionate people about Solavei – and it looks like a number of you are successful because of it. Awesome !

    Now with that being said – you have been warned – your CEO is at the company to line his pockets and leave you all holding the bag.

    No matter how many pools he jumps in – or sends out passionate messages on You Tube.

    Let the buyer beware.

    You are all part of a get rich scheme that will end. Period.

    • http://www.TextTalkSave.com/ Tony Bouie

      That might be the most obvious post so far. What founder that has started a for profit company is not trying to make money? Difference here is that he is allowing the people who are creating the company to benefit along the way. Zuckerberg, Jobs, Gates and others didn’t. And no company will last forever. That is capitalism. It’s called free markets where companies have a finite time in the marketplace. Solavei will grow and will be around for a long time but it is obvious that NO company lasts forever.
      The founder(s) of Geek Wire aren’t doing it for free. I do find that the negative posts are from people/person that do not identify her/herself. If you truly are trying to warn people of something bad then identify yourself. Otherwise your posts are only considered to be mud slinging to satisfy some unknown agenda.

      Feel free to let the readers see your qualifications so they can take stock in your words or not.

      Respectfully,

      Tony V. Bouie MA, MS, MBA

  • John

    My Dad who is on a fixed income switched his plan because he didn’t use any data and is now saving an additional $29/month. All the data plans are still unlimited – just throttled back after the limited mentioned in the story.

    • John

      Typo – he is saving $20/month

  • Jeff

    I dropped Solavei and glad I did. LTE speeds are where its at. They cant offer that and now they priced themselves out of the market. All the drones that sell this service to friends and family say how great the lower rate plan is. Well if they really cared about cost they would send them to Simple Mobile or Straight Talk. But all the care about is putting money in there own pockets. Sign up 12 people and your phone is free. Well I dont want to push this stuff on people I know because there are better options. Higher rates, low data speeds and little to no customer service add up to big problems ahead for Solavei.

    • MG

      The whole “work to savings” is a little crazy. If you just want a great a rate and not a job their are many alternatives. 35orless.com use LIVE Plan to give their customers an aggressive rate every month

  • Douglas Hayse

    The only ones who are defensive of offering a lesser service for a higher cost are the ones who are in it for the money.

    Idiots, a new person will never switch over for less service and higher cost. The customers will leave, the small guys will become customers as people leave. .. one of 2 things will happen solavei will have stagnation or complete failure.

    Some die hard networkers will stay until the bitter end. Money blinds some people, I have more integrity than to try and screw people. Look at metro pcs, oh and tmobile has a referral program.

    This is now just another mlm, justification for higher cost because of the chance to make a buck, could have been great and a real change….

  • Baltazar Franco

    While I understand they added extra plans for people that use a more limited amount of internet, solavei is still stiffing the people that joined for their 4gb unlimited data. If a small percentage are to be affected by increase, why not just keep it at $49 and offer lower prices to those that don’t need it. I am currently stuck with a bunch of sim cards for a company that I no longer plan to promote.

  • kevin stepheny

    who cares solavei pays me over $1,000 every month to share a service we all have to pay for anyway lol.

  • Douglas Hayse

    Well…. now they reduced every persons pay by a huge factor. not many sane people would join or defend them now.

  • mysticreign

    Was with Solavei a few months up til Oct and got out while i still had my sanity intact. The new lower rate options are nothing to be excited about, and doubt it will lead to increased referrals for the majority when there are other companies out there that can beat it. Solavei is too unpredictable and that should be cause for concern, cause it tends to bring out the worst in people. Is Solavei competitive? Not anymore.

  • Oscar Mcmui

    I joined Solavei to cut on my mobile phone bill. 3 months into joining, I had 3 people sign up under me after just sharing with them the service I was using. It was natural. Now I decided to scream a little bit because I’m occupied with other things.
    However, the new plan has afforded my my close friend to sign up her daughters for the $29 per month plan without worrying about data.

    I think the change is good.

    http://www.pureleverage.com/oscarm/solavei-mobile-plan/

  • Rogersbiz

    I joined Solavei in April of 2013 before the changes of rate plans. Most of my friends are using Simple Mobile so they did not want to join since they were already paying less than the $49 plan. But with the additional plans i was able to have them switch to Solavei with easy. To the point, the additional plans do work for most people because they have more choices. I also downgraded to the $39 plan. My bill now is ZERO i am actually earning $5 each month. What mobile company does that? Bill zero and then pay you? Only Solavei does that. I am all in this is no brainer if you ask me. Your paying a phone bill somewhere anyway why not get paid to share? It’s that simple. Join today why wait. http://www.solavei.com/rogersbiz

  • Oscar Mcmui

    Solavei does not stand out anymore since the introduction of the new
    solavei plans. I’ve been a member for over 9 months now and have no
    issues, I’m still saving money with them vs T-Mobile which I had prior
    to joining. I think they still have a good package though: http://www.youtube.com/watch?v=X8FSMa15HsA

  • disqus_DB2DJgg6Zi

    Solavei claims to use ATTt’s towers…when we switched to Solavei we did not have service where we did have a signal before at our home. Never did get the Fifty bucks promised on the debit card. I think this company is all hat and no cattle. 250,000 people are working there butts off to network and yes, probably earning a few thousand bucks. In the end this company will go belly up leaving Wuerch and the rest of the initial investors rich.

  • Upset solavei member

    I been with Solavei 11 months and the service was excellent the way it was, compare to NOW is almost non existent I can get a good signal, the calls are always dropping and my customers hear me all broken up on the other end. Everyone in my group dropped out im the last one standing. Goodbye Solavei you just lost over 40 members on my end.

  • Quark

    It is a very and I say very competitive market they are in and margins are razor thin.

  • JJ

    You guys defending Solavei are idiots. How is it a “choice?” It is only a choice if they offered a 2Gb plan for under $50 so the ones not using 4G could save, while keeping the 4Gb plan at $50. Are all of you that blind? This is clearly a crap move.

    It’s not a choice if something that was $50 went up to $70 for THE SAME THING. The things you all say just to defend your “trios”

  • Adam Wagener

    It was a good change because people wanted rate plan options, and no one really needs to download the newest photo of Grumpy Cat everyday, now do they?

    I cut my bill from the $49 to the $39 and my friend went from $49 to $29. It was a genius idea for Solavei to do this. Made myself and many friends happier.

    All my photos still upload and send just fine. Occasionally I wait an extra minute to download a video, which, is not a necessity to begin with. My GPS still works fast all the time.

    In my opinion, the people who have a problem with this change fall into the category of what my college professor called “techno-idolators” or people who value technology above all else. To the point of being a “front runner” or metaphorically worshipping the latest and greatest.

    For example, you can see the frustration on their face when they step into an elevator while on the phone, and the call drops. Well, that’s normal for any cellular service. But they are so ignorant, they will get angry and curse at the phone and the provider rather than educate themselves.

    I believe that one can measure the size of a person by what makes them angry. And I say “fine”, these pathetic losers are welcome to go somewhere else, because I’m having a great time spreading the word and helping others get in and get free.

  • Dan

    I bet your not feeling the same way now they changed the pay structure and you took a massive pay cut ;)

  • James Chapman

    This article is clearly written to villainize Solavei for a making a sound business decision that actually benefits the majority of members. I use WiFi wherever I can and was able to drop my plan from $49 to $39. And since this change, I’ve seen a surge of growth in my referrals. The really cool part is that I’ve been earning in excess of my monthly bill (by a LARGE amount) on my referrals and so my plan is actually free. They deduct my $39/mo from my earnings each month and so I never actually have to pay the bill. I haven’t paid a mobile bill since October 2012! And with the recently launched Team Solavei online marketing system in place ( htttp://get.teamsolavei.com ) I’m getting more leads than ever. Solavei isn’t for everyone, but it certainly IS for a massive number of mobile consumers that appreciate fast, quality service across multiple US markets at a great price, or even free.