alaskalarge[Update: The company says via Twitter that the systems are back and flights are being dispatched again.]

Alaska Airlines flights in various airports around the country were grounded this afternoon due to problems with the Seattle-based airline’s computer systems.

We’ve been getting emails from GeekWire readers, including one on a flight from Seattle to Boston that has been grounded. Flights departing from cities including L.A. and Phoenix also appear to have been affected, based on reports streaming in from Twitter.

In one tweet shortly after 4 p.m. (below), Alaska described the problem as a “brief hiccup” and said its systems were rebooting. GeekWire has sent a message to Alaska Air representatives seeking more details on the computer glitch, the type of software involved, and the ETA for restoration of service.


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  • Guest

    This airline sucks beyond belief! It’s never on time, customer service sucks, flights are subpar…overall they shouldn’t be in business.

    • Guest

      Agreed, we’ve switched to using Hawaiian Air. They are fantastic.

      • guest

        Never had a bad experience with Hawaiian Air, but versus the other major airlines, I typically find Alaska to be much better. Of course, a lot of it depends on which airport you are in, I have very good experiences with Alaska in SEA, but just flew Alaska out of BOS yesterday, and it was kind of embarrassing, only 4 kiosks and all broken at the same time for different reasons. :(
        Clean up your presence at Logan Airport Alaska!

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