The following are recurring items in mine: an e-card character inventory of a melancholic young woman who has sobered up barely enough to realize her iPad is actually an Etch-a-Sketch; side-by-side comparisons of an ad for a Whopper and an actual Whopper; a funny-cuz-it’s-true reminder that the American worldview positions all of Europe as “pussies;” and an image depicting a Cardassian making an unkind (but deserved) reference to the Kardashians.
Some of my friends are sharing their thoughts on the impending election, but I only get to see one or two of those thoughts in my feed – the rest are a full click away, clumped in with other friends who are talking about the “Republican party.”
As Facebook’s EdgeRank puts more emphasis on photos and videos, the real content, the meaningful content, becomes harder to discover, and as a result users are moving in droves to the niche social networks that provide something more substantial than meme-sharing.
Facebook’s results just aren’t that relevant anymore; one could say they’ve gone the way of Google, but at least Google had the good sense to IPO before that happened.
And perhaps the Google comparison is generous. I recall another social network, once poised for greatness, now reduced to a stream of “funny” photos and spam. I switched to Facebook five years ago, after MySpace became too much noise and too little signal.
As investors respond to Facebook’s IPO, it may be time to take a closer look at how Facebook is responding to its own unprecedented growth.
The Rise of the Niche Network
Niche social networks have existed as long as social networks, but they’re quickly evolving from the Internet’s wallflowers into the belles of the ball.
Pinterest passed the 10 million unique user mark faster than anything on the Internet that has users. Almost every techie you know is on Quora. Up-and-coming names in entertainment are lining up to partner with self-improvement network Mightybell. DailyBurn and its myriad competitors are building weight-loss networks, while Foodspotting and Oink are growing foodie-focused networks. Waze has raised over $50 million to build, essentially, a social network around traffic. Marketers, disappointed by Facebook filtering their posts, are redoubling their efforts on Twitter.
Users are spending more time on these networks, and less on Facebook. And I’m not the only one who’s noticed. Facebook is hustling to partner with the best and brightest of these newbies, but so far these partnerships are only transferring Facebook’s value out of Facebook. How many new users do you think Facebook added because they partnered with Pinterest?
Web 3.0 clearly looks to include the rise of the niche social network. The growing online population has maxed out the potential of one-layer-for-all networks like Facebook. We need better-curated paths for our information, both sharing and receiving, and Facebook trying to build out these targeted networks is a lot like Google trying to build out social networks: It’s already a younger man’s game.
Is Facebook’s EdgeRank – designed to better curate the data in users’ news feeds as the network grows – actually promoting the rise of the niche network?
EdgeRank’s Jagged Slices
Let’s review some of EdgeRank’s “rules.” While these aren’t documented, the consensus among social media experts is that EdgeRank sorts stories by the following rules, among others:
- Video posts get top priority, followed by photos
- Posts by Facebook Pages are less likely to show up in a feed than posts by people
- Posts linking to third-party sites are usually filtered out, unless more than one friend shared or commented on them
Taken individually, these rules make a lot of sense. People are more likely to engage with rich content like photos and videos. Posts by Facebook Pages are often sales-focused, impersonal, or otherwise irrelevant. And links to third-party sites take users to third-party sites.
But in combination, these sensible rules have served to make Facebook, over the past six months, something of a meme-sharing site. We used to email funny pictures to our friends, coworkers and family. Now we repost them on Facebook. And EdgeRank puts them back in our feeds, again and again.
What gets left out is the stuff that differentiates the people in our lives from the digital memes – the actual status updates that let us know what’s going on in the lives of the people we care about: what they’re thinking, the interesting articles they’ve read or written, the content they’ve generated rather than laughed at.
In its struggle to remain meaningful in spite of its growth, Facebook has implemented rules that make its news feed feel more like a Cheezburger site. And while we all like to check in on the Cheezburger network, that’s not exactly the value proposition driving Facebook’s $5 billion IPO.
I Can Haz Facebook?
But other than sharing funny photos, what else do we expect Facebook users to feel comfortable doing? Those of us who work professionally in social media struggle to keep up with the visibility changes – what gets posted to whom, when, where, why and how. The typical user long ago raised a white flag.
Agile development – essentially the strategy Mark Zuckerberg outlined in his SEC-filing manifesto “The Hacker Way” – works really well for startups. I’m not sure if Zuckerberg understands that it’s not working well for Facebook, that the ongoing modifications frustrate and distance a user base long removed from Silicon Valley. If they’re going to bear their hearts and souls to your platform, they need you to be stable.
If he doesn’t get it right soon – or at least leave it alone until people get used to it – he’s going to hand a good chunk of the value he’s created to up-and-coming niche networks who are hungry for it, and who now have the advantage of not having to answer to Wall Street.