Latest on Microsoft in Japan

Microsoft is among the many U.S. companies whose operations were impacted by the massive earthquake and tsunami in Japan. Here’s a status report from the company, issued yesterday afternoon and still current as of this morning. We’ll post further updates as they’re available.

Microsoft has activated its Disaster Response protocol and is currently accounting for all of its employees and assessing all of its facilities for any impact. The company is reaching out to its customers and partners to conduct impact assessments. We do know at this time that there is no disruption to Microsoft’s cloud based and hosted services.

Microsoft is starting to reach out to provide free incident support to help our customers and partners impacted by the earthquake to get their operations back up and running. The company provides free temporary software licenses to all impacted customers and partners as well as lead,  governments, non-profit partners and institutions involved in disaster response efforts. Exchange Online will be made available at no cost for 90 days to business customers in Japan whose communications and collaboration infrastructure may be affected.  Microsoft hopes this will help them resume operations more quickly while their existing systems return to normal.

Microsoft is also contacting customers, local government, inter-government and non-government agencies to support relief efforts. Microsoft has a disaster response cloud based communications portal based on Windows Azure available that governments/NGOs can use to communicate with citizens or intra-agency for information, situational awareness and communication purposes.

Bing Maps currently provides imagery of the area and are working on securing before and after imagery for a disaster response mapping application. On Microsoft’s disaster response site, the company has listed ways for people to help, including links to several non-profit organizations that are offering support to help victims of the Japanese quake.

In the meantime, also see this Google-powered map of the earthquake damage, created by the New York Times. (Via Chuck Taylor.)

  • http://x.co/J9cm PortablePay – PhoPay – PhoPal

    I don’t understand why the japanese, that are the most expert of the world on antisismic buildings and know the risks of a tsunami, have built rail tracks, villages and also an airport pretty close to sea level and a small city near a dam (now broken by the earthquake)

    • Bi

      because japan is an island and one the densest countries in the world

      every country doesn’t have the amount of land the USA has, BTW

  • Anonymous

    because they can always rebuild quickly after a disaster. and they like the feeling of impending doom.

  • http://blog.findwell.com Kevin Lisota

    Why does this read like a product advertisement? Japan is hugely important to MSFT, and they have a very large operation there. I don’t doubt that they can make positive contributions to the dire situation, whether through manpower, software licenses, etc.

    Who cares if the disaster response portal is “cloud-based and running on Windows Azure”? Sounds like the PR department saw this as an opportunity to self-promote, not the offer of help that it should be to one of their most important markets.

    If MSFT wants to talk up the contributions that they made in case studies, etc, fine. But how about doing that months after it is all over and recovery is underway, not two days later.

    • Bi

      At least they’re doing something.

      What is findwell doing?

      • http://blog.findwell.com Kevin Lisota

        I have given directly to two aid organizations helping out in Japan, and I encourage everyone to do the same. Japan can use our help.