The biggest time wasters at work

Technology was supposed to make people more productive. But a new study out from market research firm uSamp indicates that some of the social networking, mobile and collaboration technologies that we’ve grown to love over the years are actually killing precious time. Sixty percent of workplace interruptions are tied to email, social networks, text messages or simply switching windows in various applications.

The survey of 500 U.S. employees discovered that 53 percent of workers waste at least one hour per day on various distractions. That equates to more than $10,000 in wasted productivity per person each year (considering an average salary of $30 per hour).

“This survey paints a picture of a highly distracted workplace with a particular irony:  information technology that was designed at least in part to save time is actually doing precisely the opposite. The very tools we rely on to do our jobs are also interfering with that mission,” said Yaacov Cohen, co-founder and CEO of harmon.ie, the email startup that commissioned the study.

According to the study, 23 percent of respondents said that they get distracted by email while nine percent cited personal activities on Facebook. Instant messaging accounted for six percent, followed by text messaging (five percent) and Web search (three percent).

Furthermore, the study found that people on average spend just over two hours per week trying to find documents in email, on the desktop or in a storage device.

We’re also becoming more ruder as a result of technology, with two thirds of people saying that they will interrupt a meeting in order to communicate with someone either via email (48 percent); phone call (35 percent); IM (28 percent); updating social networking status (12 percent) or Tweeting (nine percent).

Even more interesting, 85 percent of respondents only turn off their mobile devices when their boss asks them to. Do you?

  • Victor

    No worries, employers have figured out by subsidizing things like company phones and so on, work goes far beyond 9-5. Most of us have had the pleasure of dealing with work related emails outside regular office hours, don’t we? Smart employers know how to judge based on performance and results. 

  • Mergathal

    This study is kind of a joke because the same technology also allows them to get work done faster so they have this time to goof off at work. That is the major flaw in this survey. So claming they are using it to goof off more is really not indicative of whether a worker is getting more or less work done. 

  • guest

    anyone find it interesting that by me reading this article, i have now wasted additional precious time at work? ;)

  • Rich

    And of course no one ever wasted time searching for a document when they where printed on paper and stuffed in a file cabinet. Somewhere. In some sort of order.

  • http://twitter.com/ratabor Randall

    In the 1940′s it was the water fountain, in the sixties it was a smoke break (and that continued for a while), then coffee (still in vogue), in the 1980′s it was the fax machine, 90′s the printer (d*#m slow thing!) and now we want to blame the collaboration tools that bring any semblance of relationship to our lives!?  We virtually just got our lives back.  Really – virtually. 
    Okay people, keep your nose to the hard disk output – no talking. $)